Project Implementation Coordinator

Project Implementation Coordinator

8-15 years
Not Specified

Job Description

Implementation planning is a regional role with responsibility to work with the Network Solutioning roles for planning the execution of Service Requests, including change management; vendor resource management; site liaison; timeline planning; UAT; team resource management; HyperCore; documentation; and operational handover. The implementation planner is continually responsible to monitor status, process, and escalate service requests to ensure SLAs are met.
Qualification and Experience - Project Coordinator
· Experience in Project Management, Onshore & Offshore Delivery Management and Client Service. 
· Skilled in designing IT infrastructure implementing technology to support large Project/ Program Operations and execution of multi-location projects. 
· Proven skills in exceeding customer’s expectations through efficient project delivery entailing set up of IT infrastructures like, Network, LANs & WANs, Cisco Networking Devices, Security /Firewall Devices, and telecom equipment’s. 
· Service Design Coordination and Release Planning to perform planning activities.
· Building and deployment of new or modified services. 
· Plan and coordinate the resources to deploy major Releases within the predicted cost, time and quality estimates. 
Responsible for effective project completion by effective project management to ensure all deliverables are met in terms of time, price, and quality. 
· Responsibility involves program management and delivery and client relationships. 
· Manage and reinforce customer network demands and provide proof of concept, technical guidance and solution design. 
· Create and evaluate reports on track status, problems and risks, and report to management and stakeholders on significant risks and problems. 
· Manage client project execution and maintenance, including client control and client expectations. 
· Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives. 
· Prepare project documents i.e., detailed network design, project implementation schedule etc. 
· Design end to end project delivery plan, with procurement, ordering, staging, configuration and deployment. 
· Estimating project activities and delivering results within budgetary and resource constraints. 
· Monitoring and tracking project schedule and budget of complex global projects. 
· Responsible for submitting a clear statement of work along with project plan including cost & schedule estimates for approval from customer. 
· Communicating project-related issues, scope changes, variances and contingencies that may arise in the projects to the respective stakeholders. 
· Manage end-to-end site IT infrastructure build – involves from site design layout till turning the site over to operation 
· Managing Large and Complex Business Transition and IT infrastructure Projects from concept to closure, applying Project Management processes and procedures with a track record of excellent customer satisfaction. 
· Identifying process improvement areas and working towards solution for a more cost effective and efficient solution delivery to customer. 
Qualification and Experience - Network L2
· 5+ years of experience and proficiency in managing and maintaining a medium/large environment
· Excellent communication and conversation skills (Verbal and Written) Perform root cause analysis
· Able to handle high pressure
· Knowledge on Cisco (Routers/Switches)
· Knowledge on Wireless technologies Cisco, Aruba to Ensure maximum uptime according to the SLA
· Should Knowledge on Cisco & Meraki Products
· Should have Knowledge in Cisco Meraki switches MS100, MS200, MS300, MS400
· Should have Knowledge in Cisco Meraki MX100, MX84 MX250, MX450
· Should have Knowledge in Cisco Meraki WLC/Access point
· Good Knowledge on Life cycle Management for OS upgrades of different vendors devices.
· knowledge of load Balancers & Optimizers, Riverbed
· knowledge of DNS, DHCP and IPAM solutions
· Knowledge on technologies like IP addressing schema, VLSM, DHCP, DNS etc.
· Excellent coordination for critical Incidents, Problem tickets with out of the box thought process
· Knowledge on any cloud technologies or SDN technologies will be an added advantage
Certifications Required: A - ITIL or PMP and

About

HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 4.7 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies ( www.hcltech.com ) and HCL Infosystems (www.hclinfosystems.in)

The 3 decade old enterprise, founded in 1976, is one of India's original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 53,000 professionals of diverse nationalities, operating across 18 countries including 360 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.

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