Receptionist (Reception Service and other Front Desk Duties)
This is a 2 year contract role
Expected Start Date : 15 Aug 2019
Expected End Date : 14 Aug 2019
Office Location : Changi Airport Terminal 2
Office Hours :
8.30am to 6.00pm from Mondays to Thursdays; and
8.30am to 5.30pm on Fridays
(inclusive of 1-hour lunch break from 1.00pm to 2.00pm)
The main duties of the Receptionist but not be limited to the followings:
a) Greeting and handling both local and international visitors (including delivery of items to client);
determine nature of business, and announces visitors to appropriate officers;
b) Answering incoming telephone calls/general enquiries; determining purpose of callers, and forwarding
calls to appropriate officers or divisions;
c) Issuing keys for a suite of meeting rooms;
d) Ensuring the reception area and meeting rooms are well kept (e.g. ensuring the meeting rooms have beverages);
e) Other front desk tasks as and when required.
f) Ensure meeting room facilities are setup and functional before the start of a meeting;
g) To activate back-up plan upon equipment failures for CAAS meeting rooms and clients reception areas
(i.e Door card access, AV equipment failure);
h) Act as temperature screening staff during Flu Pandemic outbreak;
i) Liaise with the senior management’s personal sssistants and Corporate Services Branch closely for meeting
j) Act as lost and found counter for clients office and diligently records and track all lost and found items;
k) Participate in Business Continuity Plan Exercise and Peacetime Crisis Management operations as registration;
l) Coordinate with vendors and services on facilities maintenance etc..
a) Ability to write and speak fluent English and speak in Mandarin or Malay;
b) Computer literacy with experience of using e-mail (MS Outlook), MS Word and MS Excel;
c) Demonstrate excellent organizational, coordinating and personal interfaceskills
d) Ability to work under minimal supervision;
e) Pleasant character/personality with the ability to project a professional image for the organization; comfort
and experience interfacing with various levels of officers and management, while working in a fast-paced
f) Possess at least 5 years of relevant experience as a corporate receptionist and in a customer service
environment, including reception work, dealing with general enquiries and diary management.
g) Attended and obtained certifications on relevant service excellence courses
h) Expected to be available for employment immediately or at a short notice.
i) Must possess character with respect to integrity, honesty and judgment and preferably should not possess
any past criminal, breach of trust and or corruption records.
j) Subjected to confidentialy clause