Sales and Marketing Exec Contact Centre

Sales and Marketing Exec Contact Centre

Bizlink Centre Singapore Ltd
5-7 years
30000 - 36000 SGD

Job Description

  • Directly responsible for all enquiries and pre to post sales activities
  • Responsible for all aspects of customer interactions as well as continuously developing and reviewing scalable process and strategy to grow the programme
  • Ability to identify and grow talent, lead, motivate and coach direct reports in order to establish and develop an effective team
  • Devise strategy to improve the quality of customer service processes, gain a cost advantage and drive innovation projects
  • Set clear team goals, oversee day-to-day operations and monitor team performance
  • Establish performance KPIs and conduct quality assessments
  • Maintain Data Centre standards, procedures and day to day infrastructure performance issues

Requirements

  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.
  • At least 5 Year(s) of working experience in the related field is required for this position.
  • Preferably Senior Executive specialized in Sales , Marketing , Services
  • A team player, task oriented and possess good communication skills and customer service skills
  • Entry Level welcomed to apply

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