Senior / Executive (Quality Assurance & Improv), Value & Safety Office

Senior / Executive (Quality Assurance & Improv), Value & Safety Office

Woodlands Health Campus
0-3 years
Not Specified

Job Description

Broad Function
We are seeking a highly motivated and competent executive, who shares our mission of Everything We do is about Caring for and Improving the Lives of Our Patients, Community and Healthcare Family. The Executive will have a broad responsibility in supporting the Value & Safety Office to design the Patient Safety and Quality Improvement (PSQI) training structure, develop curriculum and implement organisational wide projects to improve patient outcomes and reducing harm.

Key Responsibilities and Duties
Specific -Building Capabilities & Capacity
  • Lead the planning and creation of Patient Safety and Quality Improvement (PSQI) training management framework and processes.
  • Define the capabilities required by the organisation's workforce to meet their safety and quality responsibilities.
  • Organise and ensure successful delivery of PSQI training workshops. Monitor and report organisational training progress quarterly.
  • Evaluate the results of PSQI training programs. Provide recommendations as needed to improve subsequent year programs.
  • Work closely with PSQI faculty members to research and co-create training curriculum, tools and other relevant learning resources.
  • Assist in the development of Faculty Development Program with focus on Patient Safety and Quality Improvement education.
  • Engage and regularly network with relevant stakeholders such as the faculty members to create a community of practise.
Specific -Improving Organisational Excellence
  • Facilitate and support multi-disciplinary improvement projects team in data analysis, process mapping, workflow review and formulate innovative solutions.
  • Develop and conduct continuous improvement tools and techniques training.
  • Act as an activist to instil improvement mindset throughout the organisation.
  • Plan and organise events that promote improvement culture.
  • Assist in the development of quality plan and roadmap.
  • Provide secretariat functions at department, projects and any other assigned meetings.
  • Execute special tasks and events assigned by Head of Department (HOD) and/or supervisors.
  • Support project initiation, planning, execution, monitoring, control and closing.
Job Requirements
  • Recognised Degree preferably inn Business, Industrial System Engineering, Statistic, Life Sciences and Public Health.
  • Preferably 0-3 years of related work experience will be considered for Executive position.Experience in healthcare environment would be an added advantage.
  • At least 6 years of related experience, preferably inhealthcare will be considered for Senior Executive.
  • Sound knowledge in structured methodologies, tools and techniques (e.g., Design Thinking, Six-sigma, Lean, Project Management, Change Management & etc.).
  • Strong analytical skills with the ability to collect, organize and analyse with attention to detail and accuracy is preferred.
  • Experience in operation planning, conducting workshops and application of behavioural insights will be an advantage.
  • Proficient in Microsoft Office applications is a must (MS Word, Excel, PowerPoint).
  • Passion to contribute to public health and Woodlands Health's vision & mission.
  • Strong team player with ability to manage and build cross-functional relationships
  • Self-driven and motivated individual with attention to detail and meticulous nature.
  • Good leadership, interpersonal and communication skills
Please be informed that only applications submitted throughNHG Career Webpage (, WHC Career Webpage (, JobStreet Singapore (, Singapore Medical Association (, Singapore Nurses Association (,, LinkedIn and WHC appointed recruitment agencieswill be considered. If you are accessing this job posting from another recruitment channel, please visit the official channels mentioned above.

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