Senior Executive, Store Operations

Senior Executive, Store Operations

NTUC FairPrice
3-6 years
Not Specified

Job Description

As Singapore's leading supermarket retail player and a household name close to all, we have grown with you over the years. It is now your turn to grow an exciting new career and fulfil your aspirations with us. Join us as we embark on a journey to make lives better for our customers, community, environment and employees.
At NTUC FairPrice, we offer you more than just a job. We are committed in giving our employees a rewarding career through comprehensive development opportunities. We promise a wonderful workplace culture with ample opportunities for growth at different levels of your career. Every of our 10,000 employees across Singapore is important.
If the prospect of working in an organization at the forefront of retail technology and innovation excites you, look no further.
Grow your career with us today and make a difference.
Digital Business, Fairprice is currently seeking a Senior Executive, Store Operations to join our operations team in the Online Grocery department. You will identify ways to build rapport with key stakeholders serving as the main POC between Digital Business and Retail Business. You will define the best ways to communicate across different environments.
Highly organized and calm under pressure, you will lead on the delivery of presenting datasets and insights in an effective manner. Manage ad-hoc needs with a clear sense of prioritization and comfortable handling stakeholders of all levels. To be successful in this role, you are someone who is tenacious, detail-oriented and task-driven.
Key Responsibilities
  • Ensure weekly reports are high quality and accurate analyze and present insights for various reports to management
  • Monitor and track key items such as store fulfillment rates, NPS scores, projects progress, etc daily
  • Compile insights from gathered from key items and provide a weekly update identify areas of decline and propose actionable recommendations to Retail Business and shared to store managers
  • Perform continuous review of action plans with store managers and follow up where necessary
  • Contribute to any new projects initiated from cross-functional teams

  • Bachelor's degree from an accredited university, in Business Management, Operations, Supply Chain Management preferred
  • At least 3 years of work experience in retail operations, supply chain or logistics preferred
  • Candidates with less relevant industry experience will be considered for Executive, Store Operations
  • Experience working in agile teams and ambiguous environments
  • Independent with good leadership skills
  • Thrives in a fast paced, entrepreneurial environment
  • Hands-on, independent, self-starter
  • Tech savvy

Job Details

Employment Types:




NTUC FairPrice Co-Operative is a supermarket chain based in Singapore and the largest in the country. The company is a co-operative of the National Trades Union Congress. The group has 100 supermarkets across the island, with over 160 outlets of Cheers convenience stores island-wide

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