Senior IT Engineer

Senior IT Engineer

Mind Pointeye Pte. Ltd.
2-5 years
54000 - 66000 SGD

Job Description

Mind PointEye Pte Ltd is one of few in the industry which master both cloud intelligence and edge intelligence techniques. Our business focuses on R&D of AI algorithms and AI Chips, our product lines focus on both cloud and local intelligence related products (ADAS, smart service robots, smart transportation, smart airport solution etc.) based on our core AI algorithms and AI chip solution.

Mind PointEye's original and unique local intelligence algorithm was rated as the second in the Top 10 AI Technologies of the World in the Past 10 Years by Google Scholar in 2017, which is quite influential in the AI field. It first proposed the Learning-on-Chip (LOC) technology in the world. The chip module integrates a highly generalized core algorithm with online learning capabilities to enable AI + IoT and to reach a solid milestone. At the same time, Mind PointEye cooperates with more than 10 industrial leading enterprises domestically and overseas to develop leading intelligence software systems, intelligent hardware and intelligent terminal products, laying out in AI + 5G as well as AI + industries.

Job Description:

As an IT engineer, you will work closely with a strong base of R&D team whereby you are exposed to the development and supervision of related network systems.

  • Provide office IT infrastructure and end user support
  • Responsible for daily IT operation support including PC setup, software installation, patch deployment, IT inventory control, and backup operation
  • Provide VPN support including end-user setup and problem troubleshoot
  • IT asset management, software licences and other IT assets inventory
  • Involve in IT hardware/software purchase, maintain IT helpdesk system report and replenishment accordingly (laptop, desktop, and etc)
  • Ensure the permission of IT infrastructure services to authorized users for Active directory, Mail server and Windows servers, NAS server, and other web server
  • Liaise with IT vendors for hardware, software any other IT infrastructure related items and services
  • Develop, implement, test and maintain the business continuity and disaster recovery plans
  • Maintain security for company PCs, Servers and Network
  • Establish/improve the IT policies and educate the employees on good IT practices
  • Any other IT related ad-hoc issues assigned.


  • Bachelor degree or above in computer science/computer engineering or relevant IT experience
  • Experience in IT administration and system implementation
  • Working knowledge of computer systems, network, firewall, cybersecurity and systems administration
  • Familiar with best practices of IT infrastructure and operations
  • Good at supporting users, understanding their problems and explaining technical concepts in simple words
  • Strong collaboration and positive working attitude
  • Basic PC hardware and software troubleshooting and repair including Windows 10, Outlook, Office 365, Teams, macOS, iOS, Android, etc
  • Candidate must possess at least Professional Certificate (such as Certified information systems security professional (CISSP), Cisco certified network associate (CCNA)
  • At least 2 - 5 Year(s) of working experience in the related field is required for this position

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