Senior IT Support Engineer

Senior IT Support Engineer

Eps Computer Systems Pte Ltd
5-7 years
36000 - 48000 SGD

Job Description

Job Duties:

  • Provide 1st and/or 2nd level IT support
  • Provide desk-side and remote helpdesk service to end-user, troubleshooting issues related to hardware, applications, networks and emails
  • Familiar with the concepts of basic LAN/WAN networking infrastructure
  • Experience in desktop hardware troubleshooting and diagnosis
  • Experience in supporting end users for their daily PC/laptop/mobile devices usage problem
  • Provide Video Conference support

Requirements

  • Knowledge of Win XP, Win Vista, MS Office, Lotus Notes, printer mapping, etc
  • Hands-on experience on financial applications like Bloomberg/Reuter
  • Experience in using ServiceNow to log tickets
  • Strong communication and interpersonal skills
  • Capable of solving problems by devising creative solutions if need arises
  • Preferred with VVIP support experience
  • Able to work independently while thriving in a team

Interested candidate may write in to apply to [Confidential Information]

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