Senior / Manager (Communications & Engagement)

Senior / Manager (Communications & Engagement)

GVT Government Technology Agency
5-10 years
Not Specified

Job Description

The Government Technology Agency (GovTech) aims to transform the delivery of Government digital services by taking an 'outside-in' view, putting citizens and businesses at the heart of everything we do. We also develop the Smart Nation infrastructure and applications, and facilitate collaboration with citizens and businesses to co-develop technologies.
Join us as we support Singapore's vision of building a Smart Nation - a nation of possibilities empowered through info-communications technology and related engineering.
We are seeking a Manager/Senior Manager to join our Communications and Marketing Group to support the various Products/Services with their communications, engagement and outreach efforts, and management of change activities with key stakeholders in government agencies and end-users across the government.
As a manager/senior manager, you will develop communications and engagement strategies and plans and be responsible for their execution using an appropriate mix of communications and marketing activities to engender support, decrease resistance and/or improve awareness for the Products and Services that are assigned to you. Depending on your work experience and interest, you may be offered the option to focus more on visual communications or design work for your job scope.
You will be expected to collaborate closely with other Groups/Divisions to develop the appropriate strategies, plans and intervention techniques required.
You should be a highly driven, self-motivated and self-starting individual who is able to take ownership of your assigned accounts, and provide practical assessment and guidance to meet the communications and engagement needs for the various Products and Services to achieve their desired programme outcomes.
What you will be working on:

  • Recommend, develop and execute the appropriate communications and engagement strategies and plans for Products and Services.

  • Develop, prepare and present required papers, communiques and presentation slides to stakeholders.

  • Track, manage and report against status of communications and engagement activities and tasks.

  • Report, review and analyse defined Key Performance Indicators (KPIs) achieved with communications & engagement plans and interventions.

  • Ensure that all programme queries are dealt with on behalf of Products and Services with appropriate and within agreed protocols.

  • Draft, agree and distribute communication work products in line with agreed communications & engagement plans and any other communications & engagement work products as required.

  • Provide support for communications & engagement activities for Products and Services.

  • Maintain and manage the various communications & engagement channels and platforms.

  • Document and maintain requisite communications & engagement workflows and processes as part of Quality Management process.

  • Be involved in any other ad-hoc projects, as required.

What we are looking for:

  • At least a Bachelor Degree in Business/Mass Communications/Marketing, or related fields. A Bachelor Degree in a visual communications or design-related field will also be considered, if you display the necessary experience in communications and marketing work.

  • 5-10 years of relevant working experience. For a lead role, a minimum of 3 years in a team management role is also required.

  • Working proficiency in MS Office products.

  • Strong communicator - able to communicate confidently and effectively across all levels and manage stakeholders.

  • Able to effectively work under tight deadlines and manage projects independently.

  • Able to manage complexities surrounding people, processes and tools.

  • Prior copywriting, authorship, design and editorial experiences for communications materials, including conceptualisation, copy editing, fact-checking, layout, and design, etc.

  • Able to manage approval processes with the understanding that accountability to stakeholders, especially with the use of resources, is a crucial responsibility in the public service.

We are an equal opportunity employer and value diversity at our company as we believe that diversity is meaningful to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. This includes generous leave benefits to meet your work-life needs. We trust that you will get the job done wherever you are, and whatever works best for you - so work from home or take a break to exercise if you need to*. We also believe it's important for you to keep honing your craft in the constantly-evolving tech landscape, so we provide and support a plethora of in-house and external learning and development opportunities all year round.
*Subject to the nature of your job role that might require you to be onsite during fixed hours

Job Details

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The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters!

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