Senior Manager, Data Insights

Senior Manager, Data Insights

SingTel
7-10 years
Not Specified

Job Description


Job Description :

Responsibilities:
  • Analyse large data sets from traditional and digital sources in order to develop key insights for platforms and channels from our users digital interactions (app-web)
  • Collaborate with stakeholders across varying functions (e.g. product owners, UX designers, marketing specialists) to address business pain points and identify opportunities via a data-driven approach
  • Drive the hypothesis-driven culture within the organisation, assisting business with hypotheses formulation and validation via experimentation, testing or research
  • Partner technical delivery squads and data architects to manage overall data lifecycle - ensure data is collected (embed attributes/fields/tags into digital properties) and ingested in the overall data ecosystem
  • Define, create, monitor, and improve key performance indicators (KPIs) to support decision making and overall strategy to achieve Singtel Consumer's outcomes and roadmap
  • Ensure compliance to data governance as well as data integrity
  • Coach and develop team members to enhance overall Chapter's expertise and competencies
  • Work with the business to create self-help dashboards for recurring metrics and conduct training and support

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.
Requirements:
  • Degree with emphasis on statistical and analytical skills (e.g. Business Analytics, Statistics, Economics, Computer Science, Engineering, Finance, Accounting)
  • At least 7 years work experience in Data Analysis or Digitalisation
  • Excellent problem solving, analytical skills and business acumen
  • Ability to collect and organize data, analyse and formulate insights
  • Ability to tell compelling, data-driven stories or insights based on large, complex data sets
  • Ability to create polished data driven presentations for management consumption
  • Proficiency in SQL or other programming languages (e.g. Python, R) for data gathering, data cleansing and statistical analysis
  • Expertise in data visualisation software (e.g. Tableau, PowerBI) for effective data presentation

About SingTel

Singapore Telecommunications Limited, commonly known as Singtel and stylised as SingTel, is a Singaporean telecommunications conglomerate and one of the four major telcos operating in the country. The company is the largest mobile network operator in Singapore with 4.1 million subscribers and through subsidiaries, has a combined mobile subscriber base of 640 million customers at the end of financial year 2017.The company was known as Telecommunications Equipment until 1995. Singtel provides ISP, IPTV (Singtel TV) and mobile phone networks and fixed line telephony services.

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