Senior / Manager, Digital Solutions (1-Year Direct Contract)

Senior / Manager, Digital Solutions (1-Year Direct Contract)

Government Technology Agency of Singapore
5-10 years
Not Specified

Job Description

The Government Technology Agency (GovTech) aims to transform the delivery of Government digital services by taking an outside-in view, putting citizens and businesses at the heart of everything we do. We also develop the Smart Nation infrastructure and applications, and facilitate collaboration with citizens and businesses to co-develop technologies.

Join us as we support Singapore's vision of building a Smart Nation - a nation of possibilities empowered through info-communications technology and related engineering.

This role is about driving business innovation by designing and implementing data-driven business models and analysing business processes including Operations, Marketing and Business Development, by developing end-to-end analytics solutions including data cleaning, data analytics, performance metrics and data visualisation.

What you will be working on:
  • Drive business innovation by designing and implementing data-driven business models and analysis of business processes including Operations, Marketing and Business Development
  • Gather and derive data driven insights from various data sources leveraging on sophisticated AI/ML concepts
  • Define and implement digital transformation within the academy using digital technologies
  • Develop end-to-end analytics solutions including data cleaning, data analytics, performance metrics and data visualisation
  • Develop custom data models and algorithms to apply to data sets. Ability to use pattern recognition and predictive modelling to increase and optimise customer experience, click through conversion rates and other business outcomes
  • Build and monitor performance reporting and dashboards within data visualisation tools
  • Proactive data analysis to discover customer insights and propose recommendations
  • Work closely with the Academy Ops team to ensure operational excellence for Whole Of Government
  • Working closely with other GovTech units on Governance matters to ensure compliance for systems
What we are looking for:
  • Degree in Mathematics, Computer Science Statistics, Economics or equivalent experience. Advanced degree preferred.
  • Strong solution strategy and digital product management background
  • Proven experience and success in delivering projects related to data analytics, digital transformation programmes
  • Proficient in the technical skills such as SQL, Python and business intelligence, visualisation tools such as Tableau or equivalent
  • Knowledgeable on system architecture and cloud platform systems
  • Ability to articulate messages to various stakeholders with strong presentation skills
  • Team player with excellent analytical and problem-solving skills
We are an equal opportunity employer and value diversity at our company as we believe that diversity is meaningful to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. This includes generous leave benefits to meet your work-life needs. We trust that you will get the job done wherever you are, and whatever works best for you so work from home or take a break to exercise if you need to*. We also believe it's important for you to keep honing your craft in the constantly-evolving tech landscape, so we provide and support a plethora of in-house and external learning and development opportunities all year round.

*Subject to the nature of your job role that might require you to be onsite during fixed hours

The Government Technology Agency (GovTech) seeks to transform the delivery of Government Digital Services by taking an 'outside-in' view, putting citizens and businesses at the heart of everything we do. We also develop the Smart Nation infrastructure and applications, and facilitate collaboration with the public to co-develop technologies.

Join us as we support Singapore’s vision of building a Smart Nation - a nation of possibilities empowered through info-communications technology and related engineering.

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