Senior Manager/Manager (Crisis Communications)

Senior Manager/Manager (Crisis Communications)

National University of Singapore
5-8 years
Not Specified

Job Description

Job Description
The Office of University Communications is looking for an experienced and dynamic communications practitioner who can work effectively with internal stakeholders, external agencies and media to address strategic as well as operational communications needs in issues and crisis management. He or she will need to engage with different stakeholders, strategise, propose and deliver on customised approaches for each issue or crisis, oftern under time pressure and tight deadlines.
The successful candidate will also be expected to work on other university-level communication projects, as and when necessary.
Duties & Responsibilities
  • Work with teammates and colleagues in identifying, addressing and managing issues and crises
  • Liaise with incident leaders, internal and external stakeholders, including media, to ensure effective communication of the issue or crisis
  • Develop crisis communication strategies and approaches to ensure timely and accurate communication on the issue or crisis to internal audiences as well as mainstream and online media
  • Collaborate with teammates and colleagues on internal and public communication approaches, platforms and materials
  • Any other projects and duties as assigned by the Department

  • Good undergraduate or graduate degree in journalism, mass communications, humanities or related disciplines
  • At least 5 years of experience in media relations, journalism, in-house or agency communications, including handling of issues and crises
  • Excellent command of the English language, with strong writing and editing skills especially under time pressure
  • Good interpersonal skills, calm temperament, independent worker and team player
  • Meticulous, highly organised, able to multi-task, think on your feet and work within tight deadlines
  • Comfortable with social media platforms and Microsoft 365 Office apps

Department : [[Office of University Communications]]

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