Senior Manager, Omnichannel Business Operations - Singapore

Senior Manager, Omnichannel Business Operations - Singapore

Lazada Group
5-8 years
Not Specified

Job Description

Job Description

. Work and liaise closely with regional product, tech and new business teams on the development and improvement of omni-channel solution
. Research on market needs for omni-channel management and translate them into key business requirements for the regional product team that will help shape product development
. Communicate and collaborate with stakeholders from partner brands and internal project team to ensure timeliness delivery of various milestones from design & development phase to testing & implementation phase
. Drive strategic partnership and relationship management of the key accounts and potential brands on the adoption of omni-channel solution
. Collaborate with stakeholders from commercial, traffic and marketing teams to optimize the growth of partner brands within the eCommerce ecosystem
. Work with key account managers to build and manage relationships with partner brands to enable sales growth via right omni-channel mix strategy, P&L budgeting, sales forecast, marketing spending etc.

Job Requirements

The ideal candidate will have experience in eCommerce strategy planning & operations, and experience in project management, couple with skills in effective stakeholder management, communication, people management and critical analytical thinking.

. A Bachelor's/ Master's degree in business, marketing, operations or any relevant degree.
. 5+ years of e-commerce, project management role or business management experience
. Good business judgement with hands-on experience in business and data analytics
. Effective communication skills with proven track record of building and managing relationships with both internal and external stakeholders
. Advanced project management skills with the ability to manage project stakeholders, keep track of timelines of milestones and deliverables
. Understanding of operations on different eCommerce channels such as marketplace and independent webstores and able to plan the strategy mix accordingly
. Prior experience with digital marketing is a plus

Job Details

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About Lazada Group

Lazada Group is an international e-commerce company founded by Maximilian Bittner, Mads Faurholt, Stefan Bruun, and Raphael Strauch with the backing of Rocket Internet in 2012,and owned by Alibaba Group. In 2014, Lazada Group operated sites in multiple countries and had raised approximately US$647 million over several investment rounds from its investors such as Tesco, Temasek Holdings, Summit Partners, JPMorgan Chase, Investment AB Kinnevik and Rocket Internet.

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