Senior Manager (User Access Management)

Senior Manager (User Access Management)

Acexcellent Consulting Pte. Ltd.
7-10 years
96000 - 156000 SGD

Job Description

This position provides leadership for the User Access Management (UAM) team who are responsible for how users within an organization are given an identity - and how it is protected, including protecting data assets, restricting critical application and systems from unauthorized access while managing authentication and authorization of access rights.


  • Responsible for setting up strategic direction for UAM program that are robust and scalable to support customers aligning to the access control policies and procedures.
  • Establish an Access Governance program to support security and compliance (e.g., SOX, PCI, GDPR) initiatives forward and increase security posture
  • Partner with the Security and Compliance teams to ensure IAM and PAM solutions and processes support the achievement of security and compliance requirements
  • Influence stakeholders involved in IAM and PAM processes (e.g., HR, IT operations, etc.) and partner with them in the development of processes that are fit for business and support the achievement of security and compliance requirements
  • Manage the team responsible for the administration, operational support, service delivery and product support for IAM and PAM services. Recommend and drive the enhancement process for the IAM and PAM program to better support the customers using the service.
  • Provide oversight of all aspects of IAM and PAM related project management to ensure continuous improvement of processes: negotiates and collaborates with leadership and staff to develop security solutions and options; develops and adheres to internal standards and strategies; ensures adherence to approved methodologies; coordinates resources, time, contingency plans and risk management.
  • Plan and organizes the day-to-day IAM and PAM operations; develops and implements policies and programs as necessary; may have budgetary responsibility and authority.
  • Determines necessary metrics to measure the IAM and PAM service against key performance indicators.
  • Manage and guide design, development and support of IAM and PAM solutions including provisioning/de-provisioning workflows, user access certification, privileged accounts, single sign on, etc.
  • Act as escalation point for IAM and PAM and related processes, working with customers and stakeholders as needed to resolve all issues quickly and efficiently.
  • Active engagement on IAM and PAM related audit matters, including management of audit response and implementation of recommended improvement plans and remediation.


  • Degree in IT of other equivalent
  • At least 8 years of relevant experience in IAM and PAM
  • Leadership experience

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