Senior Patient Account Officer

Senior Patient Account Officer

Mount Elizabeth Hospital
Not Specified
Not Specified

Job Description

The Role

The staff will be required to perform A&E Counter duties and handle customers queries pertaining to A&E outpatient visits. He/ she is also required to assist with financial counselling for patient requires admissions.
Key accountabilities

1.Perform A&E visit processing :- key in patients data and bill A&E patients.
2.Perform Doctors Fees Billing during discharge if required.
3.Perform Cashiering - payment collections (credit card, cash, nets, cheques).
4. Perform financial counselling for patients require inpatient treatment.
5.Handle customer queries.
6.Perform any other tasks as assigned by Superiors.
Qualifications & Experience

Minimum Diploma qualifications or equivalent with a pass in mathematics.
Minimum two years of experience in front-line positions.
Past healthcare experience an added advantage.
Excellent interpersonal and written communication skills.
Competent in Microsoft Office Applications.
Meticulous and responsible.

Job Details

Employment Types:





Mount Alvernia Hospital is a 319-bed general acute care hospital with tertiary medical capabilities and two multi-disciplinary medical specialist centres. The hospital is supported by over 1,200 accredited doctors, with more than 160 specialist doctors on the campus.

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