CA Concepts is made up of four exciting restaurants, Kulto, Kilo Kitchen, Lumbre, and Cenzo! Interested applicants will be placed at one of the four locations. We are looking for passionate, loyal people who have F&B experience and are also able to work under pressure within a team of international professionals. Join our team and we'll be able to strive towards success together! Join us as a Senior Supervisor!
- Take and schedule reservations.
- Greet and coordinate the seating of guests.
- Recognise the regular guests and highlight to the Restaurant Manager about the particular guest's preferences.
- Ensure guests requests are not delayed during the operations of in the Restaurant.
- Record and report all guests complaints to the Restaurant Manger immediately.
- Ensure team briefings are carried out before each service period.
- Ensure that no standing bills stays on the system, and account for all voided.
- Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
- Ensure that the Waiters and Waitresses in their sections are able to describe the dishes for the evening and any extra dishes (specials) properly and are well groomed, properly attired and efficient.
- Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
- Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.
- Assisting the Restaurant Manager in Implementing and developing of training programs.
- Perform miscellaneous job-related duties as assigned.
- Ability to communicate in English
- Able to work in a tea environment
- Highly Responsible and reliable
- Able to work well under pressure in a fast-paced environment