Job Description & Requirements
Roles & Responsibilities
Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.
. Interact with guests for entertainment and rapport while garnering feedback for the growth of company.
. Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.
Maintenance of Restaurant
. Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.
. Daily housekeeping to ensure highest quality of cleanliness.
Front of House
. As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.
. If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.
. Fluent in spoken and written English
. Will be a bonus if candidate able to speak Mandarin/Korean
. Fresh graduates may apply with relevant education
. Preferably at least 1 year experience in customer service or F&B industry
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