Servicenow Business Systems Analyst

Servicenow Business Systems Analyst

Cloud Kinetics Solutions Pte Ltd
4 - 7 Years
Not Specified

Job Description

Role: ServiceNow Techno-Functional BSA
Location: Singapore
Position Type: Full time
Critical: Looking for immediate joiners or 15 day notice or less than 30 day notice
Job Details:
- Facilitate requirements gathering and functional design discussions on project and enhancement requests through a working technical knowledge of ServiceNow based on best practices recommendations AND understand of how we have ServiceNow implemented from a business perspective
- Prepare functional and technical documentation for enhancements and projects, and facilitate approvals from stakeholders
- Prepare overall ServiceNow roadmap based on understanding existing initiatives and opportunity on leveraging functionality to propose new initiatives
- Establish and enforce release commitments and timelines based on establishing LOE and priority and enhancement requests and scope of what is feasible to be included in each release
- Facilitate User Acceptance Testing
- Ability to perform hands-on configuration and development on the ServiceNow platform

Cloud Kinetics is a premier provider of digital solutions.
We enable enterprises, service providers, and ISVs to drive their business objectives with minimal dependence on infrastructure elements. We offer unique platform-driven services aimed towards accelerating customers’ business transformation journey, in an agile, responsive and scalable manner.

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