SMO - IT Service Management (SAP)

SMO - IT Service Management (SAP)

Ncs Pte. Ltd.
5-7 years
96000 - 192000 SGD

Job Description

Summary of this role:

You will be part of a team of highly motivated individuals in the IT Governance Team, managing the development and maintenance of IT team on behalf of a key NCS client. You should have proven track records in areas of Stakeholder management, IT Service Management, IT Configuration Management, Incident Management, IT Security Management and IT Security Compliance & QA Management.

If you thrive on being part of the delivery and transforming the clients operation, then this is the position for you. Your hands-on knowledge, vast exposure and wealth of experience either in vendor and/or user environments, coupled with a driven and self-motivated personality, will ensure your success.

You will be performing the following scope of work for a system or a family of systems for a NCS key client:

  • Service Management
  • Configuration Management
  • Incident Management
  • IT Security Management
  • IT Security Compliance & QA Management

The ideal profile should have / be:

  • Degree in Information Systems, Computer Science or equivalent
  • More than 3 years of IT project management experience and at least 5 years of IT experience, preferably with certification in PMP or CITPM
  • Experienced in implementation or support experience in ERP, preferably SAP
  • Vendor management experience
  • Self-motivated with a positive can-do attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques
  • Able to lead, develop and maintain a respectful and trusting relationship
  • Ability to work independently and efficiently, managing timelines and expectations and producing quality deliverables

About Ncs Pte Ltd

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