Social Commerce Project Manager – Regional Digital IT

Social Commerce Project Manager – Regional Digital IT

Loreal Middle East
3-6 years
Not Specified

Job Description

Job Description :
The role:
This role is for a Social Commerce Product Manager to join the NORTH ASIA&SAPMENA Digital Presence IT Team which is based in Shanghai.
The Digital Presence Team covers the implementation & evolution of the following functions; ecommerce websites, content websites, Digital Services, eCommerce reporting, Product Information management/Digital Asset Management implementation. On top of this it manages the operations of all of the functions mentioned. It is a team which is constantly growing with the growing business needs.
We are looking for a talented, outstanding and humble individual to join our team to focus on projects which would be working across any of the topics mentioned + new initiatives. The role is within IT but we are open to outstanding individuals who have different backgrounds.
This role combines project management, change management plus global, regional and country stakeholder management. It would be best filled by someone who has experience of launching global/regional applications at a local level.
The ideal candidate will be:
·Strong understanding on different D2C models
·Competent to understand global strategy meanwhile understand diversity within NORTH ASIA&SAPMENA.
·Someone who is digital savvy and familiar with the current digital landscape across NORTH ASIA&SAPMENA in terms of eCommerce Platforms, SEO, Tagging Social Listening, New Trends, Social Platforms etc.
·Someone who has worked global or zone level digital transformation programs.
·Someone who is willing to learn & practice the new digital innovation.
·English is a must.
Key job accountabilities:
üConduct market/industry trend study and perform advanced technology research on Social Commerce, share them with the internal stakeholders to propose innovative initiatives that can align corporate strategy and drive business value.
  • Lead cross-functional teams of business owners, technology, and third-party vendors in Social Commerce Product solution research.
  • Define Social Commerce Product roadmap & develop cost model for solution rollout across multiple markets and brands.
  • Lead & manage the Social Commerce Product projects in zone level with different team inside & outside Loreal.
  • Regularly communicate and update the stakeholders, including but not limited to global, zone, country business teams and IT digital teams on project updates to govern project progress, to ensure project delivery in time.
  • Manage commercial related activities includes vendor onboarding, contracts, PO etc. during project initiation.
  • Manage third-party vendor on a regular basis to ensure vendor service delivered with quality assurance.
  • Ability to identify risks and coordinate with business stakeholders, technology teams, and/or third-party teams to mitigate risks to drive project progress and completion.

Profile & Position Requirements:
·3+ years of experience on project/product management, and 3+ years of digital marketing experience are required.
·Proven project/product experience on managing an end to end digital solution/product delivery
·Strong communication and writing skills in English, ability to simplify and present complex technical concepts to executives and business audiences
  • Knowledge of e-Commerce / is a must; Experience in Social media and/or CRM is a strong plus
  • Strong stakeholder management skills to manage complex requirements & conflicts
  • Strategic & critical thinking, strong ownership to build things from scratch, can work under pressure
  • Ability to work with ambiguity and resilience
  • Working experience in FMCG industry is preferred
  • Be a good team worker in a multinational environment
  • A quick learner and full of self-motivated & proactive.

Job Details

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