Software Engineering Manager II
Job Description
Life at Grab
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.
Get to know the Team
When you're an engineer at Grab, you are part of the heart and soul of the company. Our passion is anchored in the work that we do, and this is reflected in the impact we make on millions of lives on a daily basis. Our team is empowered to create amazing services and build products that serve millions of passengers, driver partners, merchants, and micro entrepreneurs across the region.
The Segmentation Platform teams work on providing the one-stop platform for user segmentation, audience creation and user grouping across all lines of business, whether in relation to passengers, driver partners, or merchants.
Get to know the Role
Our customers span across teams and products, including marketing, ads, rewards, driver incentives, personalization, etc. You will work closely with a cross functional team of software and data engineers on data processing and serving architectures spanning realtime microservices, streaming, as well as batch workloads.
As an engineering manager on the Segmentation Tech Family's Codex team, you would be responsible for leading a team of passionate software engineers in Singapore and Vietnam in designing, implementing, rolling out, and evangelizing the next generation of audience creation systems at Grab.
The Day-to-Day Activities:
Lead a team of engineers to design, develop, rollout, and operationalize lambda architecture for managed, near-realtime as well as batch updated segments (at scale) encompassing millions of consumers and partners across S.E.A. and Grab verticals
Together with the team, design, own, develop, and operationalize Go based microservices and user SDKs that provide low latency (P99 10ms), high throughput (50k+ peak QPS ), high uptime (99.99%) queries over user audiences / segments making tradeoffs between data cost, API latencies, and data freshness
Partner with cross functional leaders (including SegP PMs and EMs) across engineering, product and business analytics, data science (across Ads, Marketplace specifically, among others), and cybersecurity to build the platform roadmap, and set customer as well as platform focussed metrics and robust infrastructure SLAs (availability, security, testability, reliability)
Be responsible for data and application security, and partner with Grab's cyber and application security, and central SRE teams to ensure compliance with standards (around authorization, disaster recovery, etc.) and audit recommendations while balancing user experience expectations
Own and iterate on a roadmap for intelligent audience creation data and backend services architecture serving Ads, Offers, Communication, and Experimentation platforms among others. You are the ultimate owner of the successful delivery and rollout of the roadmap.
Lead sprint planning, architecture reviews, code reviews, design reviews, postmortems, and raise the bar for engineering best practices across adjacent teams and tech families
Attract and retain engineering talent, actively mentor and develop engineering talent in the team and across Grab
Keep your teams, org structure and staffing aligned with business needs and quickly pivot teams to changing needs
The Must-Haves:
A degree in computer science, software engineering, information technology or have similar experience with 4+ years of engineering experience on SRE/backend technologies.
Have at least 1 year of experience in management role for teams of 3+ people
Prior experience designing, implementing, deploying, optimizing, and maintaining critical cloud infrastructure with tight SLAs, at scale, on at least one cloud (AWS/Azure preferred)
Prior experience with any of Kafka, Flink, Spark, ScyllaDB, Go, Hudi and / or managed cloud services (specifically, AWS and Azure)
Possess strong communication skills and can communicate complex technical topics to technical and non-technical audiences effectively. Understand product and have business sense.
Demonstrated experience in attracting and retaining key talent. Experience in mentoring peers and juniors.
Our Commitment
We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.
About Grab
Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries.
Join us today to drive Southeast Asia forward, together.
Job Details
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Grab Holdings Inc., commonly known as Grab, is a Southeast Asian technology company. It is incorporated in the Cayman Islands and headquartered in Singapore and Indonesia. It is the developer of the Grab Superapp, which provides users with transportation, food delivery and digital payments services via a mobile app.
Job Source :
grab.careers
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