Store Operations Associate/ Senior Store Operations Assosciate

Store Operations Associate/ Senior Store Operations Assosciate

Christian Dior Singapore Pte Ltd
0-2 years
31200 - 42000 SGD

Job Description

As a Store Operations Associate, your mission is to put the Store team members in the best conditions to perform by leading the Operations (BOH efficiency, WW Care services), the Image (Maintenance and IT issues) as well as the Administrative Procedures. You work in tandem with the superiors that you report to and the BOH team and Operations team to strive for excellence, secure the efficiency & effectiveness of the operations and embrace change for business performance. You can propose solutions to your superiors and communicate the client-facing team members. The ultimate goal is to exceed clients expectations indirectly and permanently improve Customer Journey in the store and beyond.

. Operation

- Inventory Management

- Operation efficiency

- WW Care Services

  • Prevent Stock Lost or stock damage and ensure Operation efficiency
  • Monitor the BOH compacity with Boutique manager / Department manager to do necessary replenishment quickly and accurately
  • Ensure Operation efficiency and product flow are followed the Company regulations
  • Clear understanding and execution on WW care service policy
  • Perform dailyroutine stock check to prevent any stock loss
  • Participate in monthly stock take
  • Familiarize with the Retail Handbook and comply with the related procedures and regulations
  • Process stock deliveries, client's repair and logistics
  • Provide the delivery service to transfer products to other locations when needed
  • Check emails and follow up closely on Regional transfers and couriers

.Boutique Administration

  • Handle cashiering, daily till reconciliation, cash counting on sales transaction and closing, emails. Etc.
  • Work on the Boutique's maintenance issues
  • Coordinate with internal staff and external vendors on daily store operations
  • Perform the replenishment of Boutique supplies, equipment, staff uniform and other materials to ensure the Boutique operations can run smoothly
  • Consolidate and validate staff timecards, leave, OT records etc. and report to HR team timely
  • Responsible for the BOH operations in Boutique events

.Boutique Maintenance

  • Ensure boutique maintenance is up to standard. (including IT support/supplies)
  • Be one of the core staff to actively support the logistic of Boutique events
  • Maintain the professional image in line with Company standard

.People Management

  • Manage the work schedule, grooming and daily job duties of Part-timers
  • Provide coaching and guidance to maximize efficiency for all related staff

This role has two off days a week following retail hours.

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