Job Description :
JOB SCOPEOperate Central Monitoring/Communication Console- Observe and analyze non-gaming, gaming and cash handling areas using advanced surveillance and information technology systems in accordance with standard operating procedures.
Analyze information from information technology systems- Evaluate and analyze information from multiple sources.
- Respond to situations identified through surveillance and computer analysis systems.
Maintain an effective relationship with Guests.- Maintain a professional image in all dealings with customers, in person, by telephone/radio, electronically, etc.
- Meet the customers requirements and expectations through the prompt and accurate relaying of information.
Work as part of a Team- Work within a close working environment, in which Team Members may come from diverse cultural backgrounds.
Survey Team Members / Customers Activity from the Monitor Room- Monitor Team Members in accordance with the company policies, internal controls, SOP's and associated regulations.
- Monitor illegal or suspicious activity of Team Members and customers and escalating as necessary.
JOB REQUIREMENTS- Secondary graduate or better
- Be literate in Microsoft Office Suite.
- Able to work shift work inclusive of nights, weekends and public holidays.
- Detail oriented with strong communication skills.
You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.