System Administrator

System Administrator

Fabristeel Private Limited
2-5 years
42000 - 66000 SGD

Job Description

Job Responsibilties:

The new System Admin is responsible in supporting the end users in Singapore and India sites. The candidate will perform IT helpdesk support, patch management and routine IT housekeeping services. To perform troubleshooting support for problems related to computer hardware/software and application systems.

  • Service and support of all network & telecommunication, front office, back office, architectures & network infrastructure (LAN/WAN), WIFI, servers, security & SOX controls, PCs & peripherals etc and ensuring implementation are in accordance with the agreed design.
  • Ensure all IT services are meeting service level agreement and issues are being resolved in a timely manner.
  • Able to manage internal and external resources when delivering any projects or tasks and ensure all deliverables are on time and on budget.
  • Provide IT support service for APAC region across 3 offices. Respond to email, calls and requests from users.
    On site or remote IT support for IT hardware/software, follow up to remediate the vulnerabilities and/or threats and network related issues on users PC.
  • Assist users to troubleshoot IT problems, escalation & discuss issues with team members to identify root cause and resolve issue for users.
  • Carry out installation, upgrading of hardware and software, assist in daily IT operation work and take on projects
  • Review all technical support related processes and documentation for continuous improvement.
  • Maintenance and operations of IT equipment in server rooms
  • Maintain IT inventory of Hardware/software/licenses

Job Requirement:

  • Relevant IT experience (e.g. hands-on IT hardware and software maintenance and installations. Network infrastructure knowledge)
  • At least 3-5 years experience in an IT Support or System/Network Admin role.
  • Excellent troubleshooting, problem-solving and analytical skills.
  • Experienced and knowledge in O365, SharePoint, VMWare, Active Directory, Patch Management tool, Firewall, WAN, LAN and wireless network
  • Basic knowledge on Cisco Collaboration, Team Video Conferencing/Audio Conferencing
  • Certification in ITIL, Cisco, Microsoft and other relevant topics will be an added advantage
  • Possess Bachelor Degree in Computer Science or equivalents

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