Technical Support Executive

Technical Support Executive

JJ Consulting Services
2 - 5 Years
Not Specified

Job Description

Job Description :
**Our Client is an established company in Singapore, who is seeking to recruit a Technical Support Executive.
Technical Support Executive
Key Roles & Responsibilities

  • Provide on-site Dealer PC terminal and peripheral devices maintenance and support at various Dealer Shops
  • Manage and maintain Dealer networks.
  • Perform User Acceptance Testing (UAT) and commissioning of new hardware and software.
  • Prepare statistical reports of equipment performance and faults.
  • Formulate effective processes & adapt to new work processes from time to time.
  • To perform shift or staggered shift duties when called upon by supervisor.
  • To respond and attend to faults when called upon by supervisor or from the Operation Centre after office hours.
  • To liaise and co-ordinate with equipment vendors in resolving technical issues.

Job Requirements:
  • Diploma/ITE Certification on Systems Network with at least 2 years of relevant experience supporting help desk on network and end user equipment;
  • Good technical knowledge of computer networking, including knowledge of hardware, protocols, and internet standards. Candidates who possess CCNA certification will have added advantage
  • Good communication skills in both written and verbal communication
  • Independent - able to work with minimum supervision
  • Good team player
  • Customer-oriented and able to work and interact with people of all levels
  • 5 day work week (Off on 1 weekday and 1 day of weekend )- open to doing shift work, weekends and public holidays
  • During weekends and PH, can expect to work 11am - 9pm.

JJ Consulting Services
EA Licence No.: 12C6207
  • Singapore (Preferred)

JJ Ryan Consulting was established in 2010 by our Company Director, Jason Ryan. Since that time, we have provided engineering, management and specialist technical services for public and private sector clients globally. We currently have three offices, namely the head office located on the Gold Coast (Queensland), an office located in Melbourne (Victoria) and an office located in Perth (Western Australia). These three offices are the local bases for us to deliver projects throughout Australia as well as internationally. Our business has been built on core values of quality, performance and value. Our technical professionals ensure business advantage for our clients based on deep understanding of the industries in which they operate. Our skilled and experience team think globally and act locally. A significant amount of our revenue is reinvested into Research & Development (R&D) because without such investment, innovation can be stifled. Our mission is to provide high-quality engineering, project management and business consulting services to our clients to ensure sustainable performance of their businesses and assets. Our vision is to be known as a leader within the engineering, project management and business consulting industries. We will always act in a trustworthy and honest manner to ensure that we have a reputation for excellence and consistency. less

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