The team is expanding and we a looking for a Trading System Support Engineer with relevant experience to support us in Singapore!
- Provide support for trading desks running front to back-office trading processes.
- Investigating, troubleshooting and resolving technical and trading issues.
- Provide root cause analysis on production issues.
- Involve in planning system rollouts and major trading platform changes.
- Primary contact for external parties (Brokers, Exchanges, Software Vendors, Service Providers) on any related technical support queries, issues, updates and maintenance.
- Work closely with traders, core development teams, infrastructure, back office and risk teams when deploying production releases.
- Maintain necessary documentation processes
- To provide 24x7 on-call duties and timely response to ad-hoc requests.
- Create and monitor key system metrics and take actions to avoid production incidents
- Experience working on Linux (Fedora/CentOS) and Windows
- 2-3 years’ experience in supporting various 3rd party electronic trading platforms is a plus.
- Good understanding of trading concepts
- Good knowledge on various exchange data protocols (FIX, OUCH, ITCH, OMnet etc)
- Experience in various exchanges and broker systems onboarding and conformance processes
- Scripting ability in Bash and/or Python
- Knowledge of network communication to assist in troubleshoot market, data feed related issues
- Good sense of urgency
- Good communication skills, both written and oral
- Experience with various continuous integration, issue tracking and monitoring tools (Git, Jenkins, JIRA, Icinga etc)
- Hands-on experience on desktop support and trading desks setup
- A good Diploma / Degree in Computer Engineering or the equivalent
- Able to work in Singapore
The trading operations team is primarily responsible for managing DTL’s trading environment and ensuring that everything runs smoothly. We help DTL build and maintain best-in-class systems and process
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