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Training Facilitator

Tiktok Pte. Ltd.
2-5 years
84000 - 168000 SGD

Job Description

Responsibilities:

- Learn core operations and objectives of teams within Global Business Solutions (GBS)

- Establish collaborative relationships with Talent Development team and global training partners

- Actively support management and facilitation of New Hire Onboarding programs for GBS employees that sit in offices of APAC

- Cultivate relationships with teams across GBS to identify learning needs and propose appropriate learning solutions

- Develop and deliver continuing education programs targeted for functional efficiency and effectiveness

- Work closely with cross-functional partners within Sales, Operations, Marketing, Product and others to support and reinforce training related to products, processes, tools and go-to market strategies

- Curate and centralize learning content (videos, guides, presentations, playbooks etc.) for ease of access and use by all teams

- Lead training facilitation for team offsites, summits and org-wide events as needed

- Evaluate need for and partner with training vendors to deliver targeted training solutions, when appropriate

- Focus on impact measurement via training program data collection and analysis ( e.g surveys, assessments, certification, etc.)

- Support other learning projects as needed


Qulifications:

- 3+ years experience in digital advertising preferably in Training, Sales, Marketing, Operations or Client Solutions functions

- Experience in virtual training facilitation and engagement techniques

- Experience working within or with global teams

- Knowledge of Sales function within the digital advertising landscape

- Passion for learning and people development

- Strong presentation and facilitation skills

- Experience developing training materials (e.g. presentations, videos, guides, etc.)

- Entrepreneurial, persistent, and resourceful, with the ability to learn quickly

- Exceptional interpersonal skills and ability to develop strong working relationships

- Highly collaborative spirit

- Comfortable with ambiguity

- A can-do, positive attitude and a strong desire to get things done

Nice to have :

- Experience successfully navigating a fast-paced, highly ambiguous start-up environment.

- Proficiency in learning tools and platforms (e.g. LMS, LXP and authoring tools - Captivate, Elucidat, etc)

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