VP, Data Scientist, Digital Banking, Consumer Banking Group

VP, Data Scientist, Digital Banking, Consumer Banking Group

DBS Bank Ltd
Singapore
5 - 50 Years
Not Specified

Job Description


Business Function 
 
DBS is Southeast Asia’s largest bank and operates in 18 markets globally. DBS is also transforming to one of the most advanced digital and technology leaders in financial services. Focusing on "Live More, Bank Less", DBS is here to enable customer life journeys with digitally designed and delivered capabilities to support their lives, dreams, and aspirations with a joyful experience. Our transformation is showing impact on our employees, products, services, experiences, and performance. We are increasingly recognised globally, including as the World’s Best Digital Bank. We are building our team of data-driven, digital oriented, customer-focused leaders, and looking for people who share the passion for innovation, love problem-solving, and are execution oriented.
 
 
Responsibilities 

  • Engage with local India and Indonesia digital management teams, to review the business and identify key strategic questions
  • Structure, define and execute data analysis to solve / respond to these
  • Identify areas that need to be investigated further to find the solution, such as through customer immersion, experimentation, and creative methods
  • Identify insights to engage with and support India and Indonesia digital leadership on improving business growth and health through e.g.:

  • 1.     Customer segmentation
    2.     Optimising quality and costs of acquisition
    3.     Increasing conversion rates
    4.     Increasing balances or fee-generating transactions
    5.     Reduction of operating expenses
    6.     Mitigating credit losses
  • Recommending targeted campaigns to drive the above agenda
  • Identify problem areas through customer feedback, investigate and analyse these areas through data, and provide data-based recommendations / solutions

  • Requirements   
  • Bachelor’s Degree (in Statistics, Applied Mathematics, Business Analytics, Engineering or equivalent quantitative fields preferred) with at least 5 years’ experience in industry (consumer banking, digital business) analytics, data discovery and visualisation using various analytical tools
  • Strong programming skills, proficient in SQL, experience in at least several of SAS (Base, Stats, Macro, EG, EM), Hadoop, R, Python
  • Understanding of technology tools especially those related to digital analytics
  • Digital customer orientation, understanding of digital businesses and customer journeys
  • Financial impact orientation
  • Analytical – thrives and is unrelenting on solving problems, trying different things, identifying patterns and investigating data, attention to detail
  • Ability to translate complex analysis through simple communication which anyone can understand. This is valued over making analysis, process, and output.
  • Able to motivate and mentor junior team-members

  • Apply Now
    We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

    About DBS Bank Ltd

    DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia's Best Bank†by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific†by Global Finance. The bank has also been named “Safest Bank in Asia†by Global Finance for seven consecutive years from 2009 to 2015.

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