WAN Engineer

WAN Engineer

Infinite Computer Solutions Inc
6 - 11 Years
Not Specified

Job Description

1. Management of network daily activities; incident and problem management; security incident responses and management.
2. Responsible to work with respective countries’ s network team members on the review of network architecture and design, trouble-shooting, as well as to work on the replacement of EOS network system or devices.
3. Responsible to work with the respective server and application teams’ members in trouble-shooting and identify root cause, related to network.
4. Responsible to work with the respective network vendors’ support teams for the trouble-shooting, identification and resolution of network problems.
5. Responsible for network devices, as well as appliances, vulnerability review and assessment.
6. Responsible for network devices, as well as appliances, change implementation review and assessment.
7. Responsible to conduct post implementation review on areas of improvement and tuning.
8. Responsible to conduct and train Level 1 engineers and countries’s network team, i.e. to equipped them with the knowledge to run and maintain Overseas International WAN network.
9. Gather user hosting requirement, do product research, if necessary, of users products, do network assessment and advice various teams for network related requirements.
10. Coordinate with information security governance team to align IT infrastructure with established standards.
11. Ensure system compliance with all established information security policies
12. Perform period health check of network devices.
13. Assist Level 1 Support Engineers during problem determination and resolution whenever necessary.
14. Device Access management
15. Advanced troubleshooting production problems with RCA and fault diagnosis
16. Performance and historical trend analysis
17. Develop processes for improving operational efficiencies, as well as identifies/implements automation tools for existing manual processes.
18. Prepare technical reports, memoranda, and instructional manuals as documentation of network design and operational requirements.
19. Ready to be on call for 24x7 support


The person should have 8 to 10 years of network engineer experience with the following skills and competencies:
1. Experience in network design and support
2. Experience with Cisco Nexus and Arista switches
3. Knowledge and experience in design, build and trouble-shooting of low latency network architecture.
4. Knowledge and experience in employing and using various networking trace tools, i.e. Sniffer, Wireshark, riverbed net profiler, NetBrain, Gigamon etc.
5. Knowledge and experience in using network management systems, i.e SolarWinds, Nagios, Kibana and etc.
6. Pro-active, dynamic and with good analytical/conceptual thinking.
7. Excellent English communication skills both written and verbal.
8. Hands on expert level knowledge of routing, switching and other network infrastructure technologies such as:
b. MPLS, dark fiber
d. Multicast, unicast, PIM
e. Fabric path, MLAG
f. QOS
g. STP
h. Cisco IWAN
9. Expert level Certifications such as CCIE or equivalent level in networking is a must.
10. Prior experience within network engineering a bonus.
11. Prior experience working as a Regional WAN technical architect and lead role is an advantage.
Education / Preferred Qualifications
1. Bachelor's degree in engineering or computer science
2. 6-8 years of experience in supporting complex banking IT environment or equivalent

EA License No. - 14C6941

Infinite Computer Solutions is a global service provider of Infrastructure Management services, Intellectual Property (IP) Leveraged Solutions, and IT Services, focused on the telecom, media, technology, manufacturing, and healthcare industries. Our services span from Application Management Outsourcing, Packaged Application Services, Independent Validation, and Verification, Product Development, and Support, to higher value-added offerings including Managed Platform, and Product Engineering Services.

Infinite was recognized among the Dataquest Top 20 Best IT Employers in 2004, Deloitte Technology Fast 500 Asia Pacific in 2004, Top 100 Global Outsourcing Provider in 2006 by the International Association of Outsourcing Professionals (IAOP), and Top 10 Global Telecom Outsourcing Provider in 2006 by IAOP.

Industry Certifications and Assessments
Infinite was successfully assessed for CMMi L5 in April, 2004. As part of its sustained focus on quality, Infinite has initiated organization wide efforts to upgrade to the next version of CMMi L5 in 2008-2009. Infinite's strict adherence to quality is also clearly reflected in it being assessed at BS- 7799 (ISO 27001) and for the ISO 9001:2000 certification. To enhance solutions by reducing defects and cycle times in support function processes, Infinite has now embarked on the Six Sigma initiative.

Industry focus
Telecom is our key vertical, and we aim to be a dominant telecom and media services company for service providers, equipment manufacturers, and software vendors. Infinite is one of the few companies of its size to have extensive experience with several global telecom service providers, OEMs, and ISVs.

Global footprint
Our footprint spans several countries in four continents offering onsite, offsite, and near-shore capabilities in major international markets. We have established our presence in most of the large telecom, and IT services markets of the world with offices at multiple locations in the U.S, as well as in the U.K, India, Singapore, Malaysia, and China. We have also been growing our development centers in India Bangalore, Chennai, and Hyderabad.

Sustained growth
We believe our ability to grow on a sustainable basis, and maintain differentiation in the market place will significantly depend on our strength to attract, train, motivate, and retain our people.
We are listed among the Offshore 100 in neoIT 2005 Study, and were ranked 50th in the International Data Corporation (IDC) Dataquest (DQ) Top 20 Best Employer survey in 2004.

Infinite Computer Solutions Pte. Ltd. (“Company or “Infinite) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Infinite is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Infinite are based on business needs, job requirements and individual qualifications, without any partiality towards the race, color, gender, religion or belief, nationality, social or ethnic origin, age (described under the purview of law), differently abled, sexual orientation, gender identity and/or expression, marital status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Infinite will not tolerate discrimination or harassment based on any of the above, while hiring or during employment.

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