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    About Sam Woo (S.E.A) Pte. Ltd

    TeleDevelopment Services, Inc has been assisting clients to plan, manage and succeed in achieving their global outsourcing ambitions for almost 25 years. As a pioneer in the international BPO community, TeleDevelopment has played a key strategic role in the establishment and growth of more than 450 contact center-based organizations around the world. The company’s long and deep-rooted experience in the BPO sector has created many long-lasting partnerships with captive businesses and outsourced service providers alike, all of whom have benefitted from the wide range of industry-related services TDS provides:  Outsourcing/Offshoring – from service agency referral to complete management of the outsourcing process from RFI process through selection to implementation and steady state management and everything in between.  Consulting – supporting start-up operations through market entry analysis, vendor selection, implementation support and process development through to performance management, productivity enhancement, quality assurance, operational audits and turnarounds, training and large-scale recruitment.  Shared/Managed Services - providing HR and Operations support such as (but not limited to) HR administration, HR compensation and benefits, payroll admin, vendor management support etc.  Training – training and development solutions for all contact center-related positions including award-winning telephone-related selling, customer service and management skills development.  Healthcare – training and exam review for medical coding and billing, clinical nursing and Healthcare Information Management.  Management & Staffing Recruitment – recruitment of call center management personnel on a contract or permanent basis. CONTACT INFORMATION: Address: 35th Floor, Robinsons Equitable Tower ADB Avenue, Ortigas Center Pasig City, Manila, Philippines 1605 Website: Tel. No/s: (US) +1-888-788-4441 (PH) +632-631-82-30

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