customer experience Jobs

Job Brief: A Customer Relations Executive, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and effic

Skills : Account Management , CRM , Customer Service , Customer Satisfaction Survey , On time , Efficient , customer accounts , service standards , technical problems , customer inquiries

WHO ARE WE Singtel is Asia's leading communications technology group, providing a portfolio of services covering next-generation communication, technology services and infotainment, to both consumer

Skills : Account Management , Call Center , Communication , Communications , Customer Experience , Customer Satisfaction , Customer Service , Mobile , Operations Management , Soft Skills , telecommunation , technology services , Communications Technology , Information Technology

About the role: TPG Telecom has been appointed as Singapore’s 4thmobile telecommunications network service provider and is currently building Singapore’s newest 4G mobile network. The key duties an

Skills : Call Centers , claims handling , Customer Experience , Customer Retention , Customer Satisfaction , Customer Service , Service Oriented , incoming calls , standard operating procedures , telecommunation , information to customers , mobile network

Attending to email and phone-in enquiries/feedback on subscriptions, promotions and delivery issues. Guiding subscribers through digital publications when required<br>

Skills : Mandarin , Customer Associate

Are you interested in a role that challenges both your creative skills and consulting capabilities Are you collaborative with excellent stakeholder management Are you data-driven, with a high degree

Skills : Collaboration , Communication , Consulting , Customer Experience , Data , Leadership , Management , Marketing , Marketing Strategy , Product Management , Product Marketing , Program Management , Stakeholder Management , strategic partnerships , Strategy , Ability to work creatively , Challenging , Capability

Eu Yan Sang is looking for a Customer Experience Lead to join us in our next phase of transformation, a change leader with both the strategic vision and passion to help us redesign and transform the E

Skills : Customer Experience , Innovation , strategic vision , User-centered Design , Clinic , Subject Matter Expert , retail stores , Group Reporting , Change , Information Architecture , Interaction Design , Usability , Usability Testing , User Experience , User Experience Design , User Interface Design

What is your mission This position is to responsible for assuring desired call outcomes (results in exceeding customer satisfaction consistently) offered by call centre and be responsible for develo

Skills : Customer Experience , Customer Satisfaction , Customer Service , Leadership , Management , Quality Control , Retail , Sales , Training , designed , Customer Satisfaction Survey , Plan , quality standards , multiple teams , Call Centre

Job Description · Deliver consistent high quality and reliable communications and customer service leading to an excellent customer experience · Process orders and requests · Attend to all online i

Skills : Communications , Customer Experience , Customer Service , Customer Service Operations , Job Descriptions , outstanding customer service , Reliable , Service Oriented , Polite , Consistent , Process orders

We are looking for an experienced quality assurance/customer experience professional to join our Project team. The specialist will be responsible for the quality and customer experience of the sales r

Skills : Call Centers , Customer Experience , Customer Satisfaction , Customer Service , Online Advertising , Product Knowledge , Quality Control , Telecommunications , Effective , project teams , Operations Training , Performance

Do you love food and convenience put together Then you just might love foodpanda. foodpanda is the leading, on-demand food delivery company in Singapore, bringing thousands of your best loved restau

Skills : Customer Experience , Customer Satisfaction , Customer Service , Leadership , Management , Retail , Sales , Training , Environment , Dynamic , Motivated , hands-on experience , start-up , strategic insights , Big Data

* Conduct telesales activities professionally, respond to customer queries and facilitate resolution of problems while anticipating customers’ needs. * Conduct sales verification checks and call

Skills : Call Logging , Friendly Personality , Regulatory Compliance , On time , guidelines , sales calls , company policies , anticipating , respond to customers , Oracle Forms

We are looking for an experienced quality assurance/customer experience professional to join our Project team. The specialist will be responsible for the quality and customer experience of the sales r

Skills : Call Centers , Customer Experience , Customer Satisfaction , Online Advertising , Product Knowledge , Quality Control , Telecommunications , Effective , project teams , Operations Training , Microsoft Excel , Performance

* Conduct telesales activities professionally, respond to customer queries and facilitate resolution of problems while anticipating customers’ needs. * Conduct sales verification checks and call

Skills : Call Logging , Friendly Personality , Regulatory Compliance , On time , guidelines , sales calls , company policies , anticipating , respond to customers , Oracle Forms

CHJ Technologies is a fast growing Internet security solutions company in Singapore and Asia. We focus on DDoS protection, website security, deep enterprise security, data loss protection, and manage

Skills : Collaboration , Customer Service , Data , Job Descriptions , Management , Strategy , Involved , Energy Service , Internet Security , Microsoft Technologies

Who are we looking for Executive/Sr. Executive - Customer Experience Location Singapore What’s the story ================= We started out in 2015 with a vision to simplify the digital cross-b

Skills : Adaptable to Changes , Customer Experience , Excellent Communication Skills , Financial Services , Online Travel , Self Starter , Vision , E commerce , Financial Institution , Capability , Platform

The CEM professional works closely with Big Data team, Solution vendors and internal IT teams to develop survey and customer profile insights to guide cross-functional teams towards Customer Experienc

Skills : Agile Methodolgy , Collaboration , Customer Experience , Lean , Planning , Self Starter , Strategic Thinking , insight , market changes , customer profile , Big Data , Information Technology , Scrum

We seek suitably qualified candidates who are keen to pursue a career in contact centre customer service to join our Customer Experience Team. The Job * Attend to phone-in enquiries and feedback

Skills : Computer Literate , contact centre , Customer Experience , Fast Learner , Fluent English , Mandarin , Mathematics , Work in a Fast Paced Environment , Service Oriented , email correspondence , Customer relations management

Salary: S$3,000 Work duration: 12 months (Renewable depending on performance and project) Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week. Work loc

Skills : Call Centers , customer analytics , customer driven , Customer Experience , Customer Focus , Customer Loyalty , Customer Service , Customer Support , Quantity Surveying , Reliable , Outbound calls , field visits , Customer Success

Our CX Specialists are responsible for creating satisfying or compelling experiences for customers of our products and services, with a focus on reshaping the customer experience to make it simple and

Skills : Account Management , Communications , Customer Experience , User-centered Design , interact with , Ability to work creatively , customer feedback , Identifying gaps , consistent customer experience , Information Architecture , Interaction Design , Usability Testing , User Experience , User Interface , User Interface Design , User Research

The CX team is responsible for creating satisfying or compelling experiences for customers of our products and services, with a focus on reshaping the customer experience to make it simple and frictio

Skills : Account Management , Customer Experience , Customer Service , Customer Service Management , Marketing , priorities , Initiative , customer needs , Identifying gaps , cultural change

Salary: Up to S$4,000 Work duration: 12 months (Renewable depending on performance and project) Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week. Wo

Skills : Call Center , call center administration , call center development , Customer Service , KPI , outstanding customer service , Public Relations , survey research , Surveying , Performance

Do you love creating and editing sales proposals and strategic, customer-facing communications Are you passionate about developing clear, concise, and differentiated messaging for internal and extern

Skills : Communications , Editing , Messaging , Proposal Management , Proposal Writing , Environment , proven track record , customer minded , Passionate , Professional Services , Visual Design

Working hours: - 5-Day work week (including Saturdays, Sundays and public holidays) - Rest days on weekdays (excluding public holidays) Job description: - Fun-loving & highly energetic individual

Skills : Creative Problem Solving , Customer Satisfaction , Customer Service , Cycling , Friendly Personality , outdoor recreation , outdoors , Positive Personality , Sales , Energetic

Castlerywas founded with one mission in mind: to make designer furniture accessible to everyone. By working directly with designers and manufacturers, we cut off the middlemen and bring good designed

Skills : Analysis , Cross-functional Team Leadership , Customer Satisfaction , Customer Service , Customer Service Management , Customer Service Operations , Customer Service Training , Operations Management , Process Improvement , Project Management , Agile Project Management , Change Management

The Offer * Play a vital role in driving customer satisfaction for a leading media company * Fun and friendly work environment * Strong learning and career development opportunities The Emp

Skills : Customer Experience , Customer Focus , Customer Relations , Customer Service , Customer Support , Mandarin , Social Media , Social Media Communications , Work in a Fast Paced Environment , Customer Satisfaction Survey