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Customer Service Executive

Talent Trader Group Pte Ltd
Singapore
2-5 years

About the job Customer Service Executive * Liaise with customer for client issue, solving customer enquiries and the delivery date * Process sales order using SAP system * Provides good customer service to ensure meet customer expectation

Customer Service

Acu Point Pte. Ltd.
Singapore
0-2 years

Job Description: - Attend to walk-in customers - Registration of patients - Answering phone calls - Handling payment - Supply stock count Job Requirement: - At least1 year of experience in C

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Key Responsibilities: * Handle customers and parents enquiries (walk-in, emails, phone calls, text) * Assist in collecting payment of school fees and sales of merchandise / attire * Work cl

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Customer Service Coordinator Job Description -------------------------------------------- We are hiring a customer service representative to manage customer queries and complaints. You will also be a

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Responsibility * customer service counter * attend to shoppers and tenants enquiries / feedback * support Marketing Communication activities including but not limited to handling of promotional gift redemptions * bank rewards redemption

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Responsibilities: .Takes in all order from customers locally and overseas and process them before handling over the operations team .Ensure customer are constantly updated on their shipment status or

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Job Responsibilities: * Work in a high-end residential estate in Central area * Meet and greet the residents and visitors * Assist in facility booking, transportation options, entertainment o

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Customer Service Representative

Avensys Consulting Pte. Ltd.
Singapore
0-1 years

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automatio

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Job Function 1. Delivered excellent level of customer service. 2. Handled customer inquiries and resolved customer complaints in an efficiently and professional manner 3. Handle invoicing and

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Requirement: . Min GCE A / Diploma . Min 3 years of working experience in freight forwarding . Well verse in Microsoft Words/Excel Responsibility: . Attend to customer enquiries . Generate quota

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Customer Service Specialist

Lapp Asia Pacific Pte. Ltd.
Singapore
0-2 years

1. Provide quotations, order processing, generate invoices, and credit/debit notes. 2. Handle shipping documents such as Export and Letter of Credit documentation. 3. Shipment arrangement example li

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Customer Service Officer

Glocom Marketing Pte Ltd
Singapore
2-5 years

Job Description * Support sales team in ordering processing work orders invoicing job scheduling follow-up order acceptance and inquiries. * Work closely with the Sales Operation Logistics & Pro

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Job Scope: - Processing customer orders - Present, promote and sell products/services to existing and prospective customers - Establish, develop and maintain positive business and customer relation

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Trainer, Customer Service

Foot Locker Asia Pte. Ltd.
Singapore
2-5 years

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneak

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- Handle inbound calls, emails, and internet requests for the scheduling of appointments and enquiries. - Arrange daily servicing / repair appointments for customers. - Follow-up with technicians on

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Customer Service Officer

Rock Productions Pte Ltd
Singapore
2-5 years

Reporting to the Marcom Manager/ Snr Marcom Executive, the key role of the Snr Customer Service Assistant is to: - Handle systems relating to shopper management and reward programs - Provide assist

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Customer Service Executive

Healthy Meals Catering Pte. Ltd.
Singapore
0-2 years

Job Responsibilities: * Coordinate in-coming sales * Receiving and placing customer service telephone calls * Maintaining solid customer relationships by handling questions and concerns with

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Customer Service Officer

Kolorist Pte. Ltd.
Singapore
2-5 years

Get to know us first! . What is INITIA GROUP . . The biggest lifestyle beauty lounge. INITIA Group sets out to find a consumer service business that is experience-based, differentiated and advan

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CUSTOMER SERVICE EXECUTIVE

Banshing Industrial Co (pte) Ltd.
Singapore
2-5 years

* Process sales order & update SAP system & ensure effective flow of information from customers to relevant department * Update & trace weekly schedule sharing data * Provide monthly customer

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Customer Service Officer

Beijing 101 Hair Care Pte. Ltd.
Singapore
0-2 years

Job Responsibilities * Responsible for handling front office reception and administration duties * Greet customers and answer all customers enquiries * Perform for scheduling appointment cal

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Customer Service Officer

Seletar Country Club
Singapore
2-5 years

Job Responsibilities include, but not limited to 1. Checking of membership (for Member only) and Handicap Card of Members, Guests and Visitors. 2. To issue Debit Note and Green Fee Tab to Guests and

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Customer Service Executive

Rokko Leadframes Pte. Ltd.
Singapore
2-5 years

Reports to the Technical Sales Manager & Marketing Director. . Plans ,initiates, build and maintain good customer relationships . Provide administrative and customer service support to customers and

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Customer Service Executive

Epitex International Pte Ltd
Singapore
2-5 years

Responsibilities . Attend and respond to all customers feedback via emails, social media, phone calls, Google reviews and other channels. . Coordinate with internal departments concerning the feedba

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Customer Service Executive

T32 Dental Centre Pte. Ltd.
Singapore
2-5 years

Why join us . 5 days work week - 40 hours per week . Supportive environment with structured paid training provided . Annual Leave from 14-18 days . Birthday Leave . Parental Care Leave . Promis

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Customer Service Executive

Tenderboard Private Limited
Singapore
0-2 years

As a Customer Service Executive, you will be working closely with our Users on TenderBoard's platform. This role is primarily focused on engaging users on the platform to help them better understand a

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Customer Service Job Vacancies

Customer service is one of the most important department for any product or service-based organization. In almost every Industry, the customer service executives act as the mediators between the customer and the company. They make sure to resolve the problems with the services and products of the company and are usually the only point of contact for the customers.

The Job role of a customer service executive is quite comprehensive and requires utter patience level. These professionals are the front face for customers and are the ones who make the image of the company in their minds. So, if you are the one who has good command over communication skills and are polite enough to handle people all day long then this is the perfect profession for you. To help you make your decision better, here is complete guide about this profession.


What are the educational requirements to get a customer service job?

This is a dynamic job role and needs the employee to have potential for efficient communication and patience. Although, this is a very important job role but there are no set criteria for educational qualifications. To be a customer service executive a candidate may take-up any degree of graduation if he or she wants to work for international companies and if he or she wants to work with domestic organizations then can start his or her professional journey after class 12th board examinations.

This job gives complete flexibility to the potential candidates and expects them to polish their communication, dedication, focus and to have a short learning curve. So, to be a customer service associate one needs to work more on his or her technical and soft skills.


What is the scope of customer service jobs?

Customer service is an important function as most companies spend time, energy and cost in manager their pre after sales services. This profession has good scope in growing countries like India. According reports, customer service will be at its peak in year 2026.

India itself is a big consumer market and to handle such crucial queries these companies are on a constant look out to hire the best professionals who may handle their customers diligently which will help to form better image in market. So, this is the right time to step in this career.


What are the job responsibilities in a customer service job?

  • Customer service executive answer customer calls professionally to provide information about products and services, cancel or take orders, or register details of complaints.
  • Provide chat service, e-mail service and backed work.
  • Maintain records of customer communications and dealings, copy details of questions, grievances, and comments, as well as actions taken. Process forms, orders and applications.
  • Follow up to confirm that requests are passed and actions are taken for customers.
  • Mention unresolved customer complaints or different requests to particular departments for further actions.


Which tools can help you to take-up customer service jobs?

  • CRM software (Customer relationship management): Telemation e-CRM, Blackbaud The Raiser's Edge, Salesforce software, Austin Logistics Call Tech.
  • Query software and database interface: Oracle software, Data entry software, Microsoft Access, Customer service knowledge Electronic mailing system: IBM Notes, Microsoft Exchange Server, Astute Solutions PowerCenter, Microsoft Outlook.
  • ERP software (Enterprise resource planning): Oracle JD Edwards EnterpriseOne, Microsoft Dynamics, SAP, Intuit QuickBooks Enterprise Solutions.

 

What are the skills required for a customer service job?

  • Active listening: To understand customers on calls, emails and chats it is important for candidates to have active listening skills. This will help them to focus on the minute details that the customer provided and will make the process error free.
  • Polite communication: Politeness while speaking on call, chat or email is very important in this profession the candidates who wants to get this job should have polite way of speaking both in oral and written form of communication.
  • Proactive service orientation: The service professional should be proactive in helping customers. This will create better image of company in customers mind.
  • Reading comprehension: Understanding written communication and paragraphs in emails and backend documents related to work.
  • Critical thinking: Using rational understanding and reasoning to recognise the strengths and weaknesses of substitute solutions, deductions or approaches to solve problems.


What salary one may expect in a customer service job?

  • As an entry-level Customer Service Representative (CSR) with less than 1 year of work experience one may expect to make an average total salary of ₹300,476.
  • At early stage of career as Customer Service Representative (CSR) with 1-4 years of work experience one may expect to earn an average total pay of ₹440,798.
  • Reaching mid-career as Customer Service Representative (CSR) with 5-9 years of work experience one may expect to draw an average total salary of ₹671,350.
  • Becoming experienced Customer Service Representative (CSR) with 10-19 years of work experience one may expect to earn an average total salary of ₹939,641.
  • Finally, once one reaches his or her their late career i.e. 20 years and higher, the employees may expect to earn an average total salary of ₹12,00,000.