Modify Search

Customer Service Jobs

Filter
32779 Jobs

Customer Service Analyst

Citi
Singapore
Not Specified

Job Description : The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to a

Customer Service

Markono Print Media Pte Ltd
Singapore
2-5 years

Job Requirements: * Able to multi-task and adapt to a fast pace environment * Execute tasks with precision and accuracy. * Good time management * Meticulous and have strong problem-solving

Skills :

* Manage large amounts of incoming calls * Scheduling of work and coordinating with workers. * Generate sales leads * Identify and assess customers’ needs to achieve satisfaction * Build

Skills :

Customer Service

Ojj Foods Pte. Ltd.
Singapore
0-1 years

Job Desription * Generate daily customer's order and ensure delivery is met. * Sorting and issuance of invoices, debit and credit notes. * Work closely with internal & external customers to e

Skills :

Customer Service Officer

Mr Jeff Cck Pte. Ltd.
Singapore
0-1 years

Responsibilities: * Taking care of the daily store opening/ closing * Handle walk-in customers’ enquiries, feedbacks and/or complains * Registering and updating orders and sales on the system

Skills :

As a Customer Service Officer at ComfortDelGro Driving Centre (CDC), you will be CDC's first point of contact for learners/customers as they embark on their learning journey as well as to provide back

Skills :

Customer Service Manager

Rainco Pte. Ltd.
Singapore
2-5 years

The Customer Service Manager is responsible for providing a productive and motivating working environment, and addressing any issues/disputes from customers or clients. Responsibilities: * Deliver

Skills :

CUSTOMER SERVICE COORDINATOR

Gs Technology Pte Ltd
Singapore
0-1 years

Min O level or ITE Knowledge of computer or excel Fresh graduate can apply Location - Ang Mo Kio Salary - Commensurate with experience Working hours - 5 days Interested parties, please send you

Skills :

Customer Service Assistant

Tak Products & Services Pte. Ltd.
Singapore
2-5 years

* Managing of customer’s orders and enquiries through telephone and by walk-in * Managing of high incoming calls volume * Responding promptly to customer’s inquiry * Order processing (issui

Skills :

Customer Service Officer

Crawfort Pte. Ltd.
Singapore
0-2 years

Responsibilities * Communicate with customers to understand their requirements and needs * Address any questions or issues that customers may have in regards to company products or services *

Skills :

Customer Service Officer

Capitall Pte. Ltd.
Singapore
0-2 years

Responsibilities * Communicate with customers to understand their requirements and needs * Address any questions or issues that customers may have in regards to company products or services *

Skills :

As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple chan

Skills :

Customer Service Officer

Yamato Transport (s) Pte. Ltd.
Singapore
0-2 years

Employment Benefits: • Group Medical Insurances • Dental & Specialist reimbursement • Statutory Leaves • Annual Wage Supplement (13th month bonus) • Training & Development Opportunities etc Spe

Skills :

Customer Service Officer

Atc Coating Pte. Ltd.
Singapore
0-2 years

Responsibilities: * Report to Site In-charge * Act as window and interface with customer on all issues, and provide top leave of customer service to all customers * Liaise with Customers on q

Skills :

customer service executive

1s Staffing Services
Singapore
2-5 years

1. To greet all visitors and direct them to the correct person or department 2. To handle and manage all visiting guests, and ensure proper registration at reception counter 3. To manage visitor reg

Skills :

Customer Service Specialist

Nail Palace Pte. Ltd.
Singapore
0-2 years

Main Functions - Directly deal with customer through various way: face to face, phone, emails, social media, etc. - Collaborate with inter-department and outlet to resolve customer-related feedback

Skills :

Customer Service Executive

Exeq Pte. Ltd.
Singapore
0-1 years

Description - Customer relationship via websites/emails/LIVE session Q&A - Response to customer inquiries, manage service quality and customer satisfaction. - Ecommerce inventory: coordinate order

Skills :

Customer Service Officer

B K W Rent A Car Pte Ltd
Singapore
0-2 years

Roles & Responsibilities Customer Service Officer Job Description: * To handle incoming contacts (via Calls, Emails, digital platforms, Call-Back Requests) meeting Service Levels; and provide Fir

Skills :

* Growth opportunities * Central location About Our Client ---------------- Our Client is a global leader in the chemical business with a multi-billion-dollar revenue worldwide. The American M

Skills :

Customer Service Executive

Sk Jewellery Pte. Ltd.
Singapore
0-2 years

RESPONSIBILITIES · Prospect and promote jewellery products and our services to walk-in customers · Attend to customers and ensure service delivery standards are met in achieving total customer satis

Skills :

Customer Service Officers

Ebuy Pte. Ltd.
Singapore
0-2 years

RESPONSIBILITIES : * Handle calls promptly by providing accurate and timely information, alternatives and solutions to customer orders (B2B and B2C). * Handle online orders, queries and feedback

Skills :

Customer Service Coordinator

Bok Seng Asia Pte. Ltd.
Singapore
2-5 years

Job Purpose * Providing support to manager and employees, assisting in daily office needs and managing department’s general administrative activities. Duties and Responsibilities * Main custome

Skills :

Customer Service Executive

Ssa Academy Pte. Ltd.
Singapore
2-5 years

We are looking for candidates who are able to work in a fast paced environment to provide customer service for the company. This role required prior experience in customer service (front desk) and sal

Skills :

Customer Service Officer

Advanced Dental Hq Pte. Ltd.
Singapore
0-1 years

Responsibilities Your duties as Customer Service Officer include but are not limited to: Customer Relationship Management * Manage customers’ enquiries from all channels (Call Center Hotline, E-

Skills :

Responsibilities: · Deliver professional and high-quality service experience. · Proactively identify customers’ needs and attend to their feedback and challenges in a professional manner. · Drive e

Skills :

Know more banner-img

Customer Service Job Vacancies

Customer service is one of the most important department for any product or service-based organization. In almost every Industry, the customer service executives act as the mediators between the customer and the company. They make sure to resolve the problems with the services and products of the company and are usually the only point of contact for the customers.

The Job role of a customer service executive is quite comprehensive and requires utter patience level. These professionals are the front face for customers and are the ones who make the image of the company in their minds. So, if you are the one who has good command over communication skills and are polite enough to handle people all day long then this is the perfect profession for you. To help you make your decision better, here is complete guide about this profession.


What are the educational requirements to get a customer service job?

This is a dynamic job role and needs the employee to have potential for efficient communication and patience. Although, this is a very important job role but there are no set criteria for educational qualifications. To be a customer service executive a candidate may take-up any degree of graduation if he or she wants to work for international companies and if he or she wants to work with domestic organizations then can start his or her professional journey after class 12th board examinations.

This job gives complete flexibility to the potential candidates and expects them to polish their communication, dedication, focus and to have a short learning curve. So, to be a customer service associate one needs to work more on his or her technical and soft skills.


What is the scope of customer service jobs?

Customer service is an important function as most companies spend time, energy and cost in manager their pre after sales services. This profession has good scope in growing countries like India. According reports, customer service will be at its peak in year 2026.

India itself is a big consumer market and to handle such crucial queries these companies are on a constant look out to hire the best professionals who may handle their customers diligently which will help to form better image in market. So, this is the right time to step in this career.


What are the job responsibilities in a customer service job?

  • Customer service executive answer customer calls professionally to provide information about products and services, cancel or take orders, or register details of complaints.
  • Provide chat service, e-mail service and backed work.
  • Maintain records of customer communications and dealings, copy details of questions, grievances, and comments, as well as actions taken. Process forms, orders and applications.
  • Follow up to confirm that requests are passed and actions are taken for customers.
  • Mention unresolved customer complaints or different requests to particular departments for further actions.


Which tools can help you to take-up customer service jobs?

  • CRM software (Customer relationship management): Telemation e-CRM, Blackbaud The Raiser's Edge, Salesforce software, Austin Logistics Call Tech.
  • Query software and database interface: Oracle software, Data entry software, Microsoft Access, Customer service knowledge Electronic mailing system: IBM Notes, Microsoft Exchange Server, Astute Solutions PowerCenter, Microsoft Outlook.
  • ERP software (Enterprise resource planning): Oracle JD Edwards EnterpriseOne, Microsoft Dynamics, SAP, Intuit QuickBooks Enterprise Solutions.

 

What are the skills required for a customer service job?

  • Active listening: To understand customers on calls, emails and chats it is important for candidates to have active listening skills. This will help them to focus on the minute details that the customer provided and will make the process error free.
  • Polite communication: Politeness while speaking on call, chat or email is very important in this profession the candidates who wants to get this job should have polite way of speaking both in oral and written form of communication.
  • Proactive service orientation: The service professional should be proactive in helping customers. This will create better image of company in customers mind.
  • Reading comprehension: Understanding written communication and paragraphs in emails and backend documents related to work.
  • Critical thinking: Using rational understanding and reasoning to recognise the strengths and weaknesses of substitute solutions, deductions or approaches to solve problems.


What salary one may expect in a customer service job?

  • As an entry-level Customer Service Representative (CSR) with less than 1 year of work experience one may expect to make an average total salary of ₹300,476.
  • At early stage of career as Customer Service Representative (CSR) with 1-4 years of work experience one may expect to earn an average total pay of ₹440,798.
  • Reaching mid-career as Customer Service Representative (CSR) with 5-9 years of work experience one may expect to draw an average total salary of ₹671,350.
  • Becoming experienced Customer Service Representative (CSR) with 10-19 years of work experience one may expect to earn an average total salary of ₹939,641.
  • Finally, once one reaches his or her their late career i.e. 20 years and higher, the employees may expect to earn an average total salary of ₹12,00,000.