Details of the Division and Team:
FIC Technology team is responsible for managing technology related to FX, Emerging markets, Rates, Credit and Listed Derivatives business.
The Production Support engineer acts as a professional in
Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help bus
* Respond to system queries, perform troubleshooting, and conduct research to identify solutions to the reported issues.
* Able to build strong relationships through problem understanding, ensuring timely resolution or escalat
Job Description :
Handles Support related issues by leading and guiding the team to manage the support issue resolution within defined timelines
1. Lead and prioritise the Application Support team's work load