service desk Jobs

Responsibilities * Support and manage a team of Service Desk Engineers to achieve agreed service levels with all accounts. * Work with Reporting Analysts to prepare Service Desk Reports. * Wo

Skills : Active Directory , Project Management , Troubleshooting , Computer Hardware , Help Desk Support , Incident Management , Itil , Service Delivery , Technical Support , Testing

Experienced service desk agent with 5 years of industry experience with hospitality industry background who understand how to handle VIP / VVIP clients with customer centric and should show empathy to

Skills : Customer Satisfaction , Customer Service , Engineering , Telecommunications , Troubleshooting , vip services , Windows & Mac Operating Systems , Microsoft Office , Skype , Testing , Windows

Job Description & Requirements Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intellig

Skills : Active Directory , Business Intelligence , Consulting , Job Descriptions , Managed Services , Service Desk , Team Leadership , Troubleshooting , spectrum , Business Process Automation , desktop application support , Desktop Support , Information Technology , Itil , Operating Systems , Professional Services , Technical Support , Windows , Windows 7 , Windows Server

The Job * Serve as key point of contact for our customer seeking technical assistance * Take ownership of and prioritise issues effectively * Respond to incidents and alerts as per defined Se

Skills : Active Directory , Customer Service , Service Desk , Troubleshooting , Computer Hardware , Help Desk Support , Incident Management , Integration , It Service Management , Itil , Linux , Microsoft Office , Networking , Operating Systems , Service Delivery , Software Installation , Technical Support , Testing , Windows 7 , Windows Server

12 Months & Extendable contract Hands on experience in troubleshooting end user’s issue (eg laptop,desktop, application access related issues, remote log in issues etc) over the phone. Hands on exp

Skills : Active Directory , Disaster Recovery , Sharepoint , Analytical Thinking , Microsoft Acces , over the phone , Microsoft Office , Microsoft Outlook , Technical Support , Windows 7 , Platform

Detailed knowledge of Windows 10 operating system and MS Office products Strong knowledge and hands-on experience of help desk level Active Directory (Users and computers, Group Policy) Administrati

Skills : Active Directory , Master Data Management , Mobile , Troubleshooting , hands-on experience , MS operating system , Itil , Microsoft Office , Operating Systems , Technical Support , Windows , Windows 7 , Windows Server , Group Policies , Mobility Solutions

About this role: The Service Desk Engineer is responsible for acting as the first point of contact through handling calls to the Service Desk from customers in relation to Service Desk and IT related

Skills : Customer Service , Remedy Ticketing System , Service Desk , Troubleshooting , Citrix , Desktop Support , It Service Management , Itil , Microsoft Office , Technical Support

Service Desk Agent * Global IT services company * 12 months contract, renewable * Work location: Serangoon The Opportunity * Responsible for supporting the IT Help Desk Services organizat

Skills : Customer Service , Front Office , Hospitality , Hospitality Industry , Hospitality Management , Hotel Management , Hotels , remote troubleshooting , Service Desk , Troubleshooting , Help Desk Support , Incident Management , Microsoft Office , Networking , Remote Desktop , Software Installation , Technical Support , Windows 7

You will specifically be expected to: * Provide first level technical support to internal users via phone, ticket, email, or chat * Record, classify and track service desk incidents and request

Skills : Customer Oriented , Manufacturing Operations , Remedy Ticketing System , Troubleshooting , service level agreement , Application Support , Computer Hardware Troubleshooting , Desktop Support , It Hardware Support , Microsoft Office , Technical Support

Responsibilities: · Provides 24x7 Service Desk support as defined by first response/Tier 1 support. · Provides phone , e-mail. First point of contact for troubleshooting all IT related problems, in

Skills : Electronics , Engineering , Project Management , Telecommunications , Troubleshooting , Computer Hardware , Help Desk Support , Integration , Microsoft Office , System Administration , Testing

Provides 24x7 Service Desk support as defined by first response/Tier 1 support. Responsibilities: • Provides 24x7 Service Desk support as defined by first response/Tier 1 support. • Provides phone ,

Skills : Business Analysis , Business Process , It Management , Process Improvement , Project Management , Service Oriented , Analysing , Analytical Thinking , first point of contact , Meeting Customers , Enterprise Software , Information Technology , Objective , Monitoring Tools

Job Role of Service Desk Agent (Japanese Speaking) · Manages a queue of incident and planned service requests in BMC Service Desk Express · Monitors IPCC queues and ensuring that each call receives

Skills : Call Center , Call Centers , Call Logging , Japanese , Japanese Business Culture , japanese culture , Japanese Language Proficiency Test , Japanese Market , Japanese to English Translation , Operation , Service Desk , Service Oriented , Checklists , Escalates issues , Incident Handling , Incident Management , Incident Response , it security policies , Performance , Service Request

Responsibilities * Execute international and local field service that are received through the Global Marine Service Desk. * Diagnose, solve and report solutions and improvements on board of ves

Skills : Customer Service , Troubleshooting , autonomous , Service Oriented , Equipment , Involved , Installations , Analytical Thinking , Control Systems , Change

· Ensure innovation and specific applicable Continual Service Improvement (CSI) initiatives can be introduced to LV with proper change management practices to derive operation efficiency while minimis

Skills : Customer Service , Innovation , Leadership , Management , Operation , Operations Management , Project Management , Sales , Team Building , Efficient , Initiative , supporting the client , escalation contact , Change Management , Service Delivery , Change Mgmt

* Assist in the daily operations of data centres, manage and roster a team of Data Centre Officers in:Performing data centre operations in terms of monitoring and management for system, network and

Skills : Business Development , Customer Service , Leadership , Management , Operations Management , Process Improvement , Team Building , Team Management , Training , Microsoft Office

Responsibilities: · The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner) · Pr

Skills : Classification , remote troubleshooting , remote user support , Service Desk , On time , Analytical Thinking , ST10 , work instructions , Prioritization , Remote Desktop , Technical Support , Remote Support

We are in the look up for Korean speaking Service Desk agent. · Monitors IPCC queues and ensuring that each call receives \ appropriate attention · Assigns service request to helpdesk/dispatch eng

Skills : Client Service , Client Services , Dispatching , Foreign Languages , hosted services , Korean , Service Desk , Service-Now , Troubleshooting , Trust Services , Business Rules , Help Desk Support , Incident Handling , Incident Response , Information Security , it security policies , Service Design , Technical Support , Web Services , web services api

about the company Our client is the world’s rapidly growing next generation MNC. With a strong focus on technology and innovation, they invest heavily in R&D and are looking for a Service Desk Agent

Skills : Active Directory , Innovation , Payroll , Troubleshooting , Service Oriented , On time , Sops , Renewables , MS operating system , Computer Hardware , Desktop Support , Help Desk Support , Itil , Microsoft Exchange , Microsoft Office , Networking , Remote Desktop , Servers , Technical Support , Windows Server

JOB PURPOSE Develop, maintain and oversee all aspects of the Regional Service Desk. Ensure that Acuutech delivers an effective and efficient service, ensures customer problems and issues are resolved

Skills : Business Process Management , Communication , Decision Making , Diplomacy , English , help desk management , It Management , Management , Mandarin , Staff Mentoring , Team Leadership , Technical Staff Management , Ticketing , Service Oriented , Analytical Thinking , Help Desk Support , It Service Management , Problem Management , Technical Documentation , Technical Support

I. Main activities / tasks: · Carry out basic problem troubleshooting for requests made via email or phone · Analyse, diagnose and to classify problems based on the severity levels · Register, coll

Skills : Customer Service , Scheduling , Service Desk , Strong Presentation Skills , Analytical Thinking , Verbal Communication Skills , issue resolution , Knowledge Base , Coordination Skills , Microsoft Office , Service Desk Management , System

Our reputable client in Singapore is looking for a highly motivated Service Desk Engineer to join their team in Singapore. Key Responsibilities - Provides 24 x7 supports. Staff is assigned to sup

Skills : Electronics , Engineering , Microsoft Works , Operation , Project Management , Telecommunications , Troubleshooting , Service Oriented , Monitoring , Motivated , ST10 , support staff , Integration , Microsoft Office , Testing , Data Centre

What you will do: * Logging: Service Desk Executive is responsible for receiving, validating, and creating a ticket for all client requests. Ensure all relevant details are captured for assigning t

Skills : Account Management , Analysis Services , Continuous Improvement , Microsoft Works , Progress , Service Oriented , service level agreement , priorities , client requests , Dedication

Provide one-on-one tech issue problem resolution either via phone or in person.

Skills : Desktop Support Engineer , Hardware Engineer , Desktop Engineer , Technical Support Engineer , Customer Support Engineer , It Service Desk , Laptop Support , It Help Desk

* Responsible for supporting the IT Help Desk Services organization to ensure services are delivered to meet customer business needs and expectations. * Receives and responds to customer problems

Skills : Customer Service , Electronics , Engineering , Management , Organisation , Project Management , Service Desk , Telecommunications , Troubleshooting , respond to customers , Computer Hardware , Help Desk Support , Information Technology , Integration , Microsoft Office , Operating Systems , Software Installation , Technical Support , Testing , Windows Server

We are looking for 1 Application Support/Helpdesk for our product.

Skills : Service Desk , Helpdesk , It Helpdesk , It Service Desk , IT support