Ready to work on 24 x 7 support model including weekends (no constraints, no reservations).Demonstrate ownership of incident tracking, triage, mitigation, and resolution for all severities (Sev 0 – 4)
Skills :
Responsibilities: * Provide one-to-one end-user problem resolution over the phone and in-person. * Execution in the configuration, implementation, and asset documentation for end-user IT hardwar
Skills :
* 1-2 years of Service Desk/ Contact Center experience is preferred. * Good customer service skills. * Good analytical and problem-solving skills. * Ensure calls are answered and emails are
Skills :
Description Our client is a multinational information technology and communications engineering company. With their expansion scheme, they are now looking for Analyst EUC & Service Desk. As aAnalyst
Skills :
What you will do: * Logging: Service Desk Executive is responsible for receiving, validating, and creating a ticket for all client requests. Ensure all relevant details are captured for assigning t
Skills :
Roles & Responsibilities · Open to 24 * 7 Shift basis as and when required · Accepts tickets from service desk which are not able to solve through phone and fix the issues through Remote support ·
Skills :
Duties and Responsibilities: * Perform roles of Service Desk Engineer General Requirements * Good written and spoken language skills in English Required Competencies * Good supporting knowl
Skills :
Job Description * Provide 1st Level Technical Support to users over phone on technical issue or via remote assistance control tool and emails * Provide and perform ID and password reset process
Skills :
Description Our client is a multinational information technology and communications engineering company. With their expansion scheme, they are now looking for Service Desk Engineer. Your responsibi
Skills :
Nityo Infotech is looking for a Service Desk Agent. This is a permanent position. Responsibilities: · Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are ans
Skills :
Responsibilities: * Provide one-to-one end-user problem resolution over the phone and in-person. * Troubleshoot and support issues related to domain, desktop, application, and network * Ident
Skills :
As Service Desk Engineer you will act as the first point of contact for internal end users contacted IT Helpdesk to report issues and faults relating to their issue. The primary objective of the role
Skills :
The position is responsible for providing 24/7 first level support for all office IT systems and applications deployed in SES*, with a strong focus on the Asia-Pacific region. * various areas and ac
Skills :
Position Summary Candidate will need to design and build runbook and application for the automation of processes and infrastructure management tasks, using tools and scripts. Candidate will be respon
Skills :
Training is provided, no experience may also apply. Basic Salary $2300 - $4500 + Site Allowance + Standby Allowance + Shift allowance + Performance Bonus + Other Benefits Responsibilities: * To
Skills :
· ICT End User Computing · Service Desk Agent experience with networking and system administration experience as well as exposure in project management in ICT projects · Possess expert-level trouble
Skills :
* 1-2 years of Service Desk/ Contact Center experience is preferred. * Good customer service skills. * Good analytical and problem-solving skills. * Ensure calls are answered and emails are
Skills :
Responsibilities: • Provides 24x7 Service Desk support as defined by first response/Tier 1 support. • Provides phone, e-mail. The first point of contact for troubleshooting all IT related problems,
Skills :
* Mininum Diploma or ITE in IT or relevant field. * 2 years of Service Desk/ Contact Center experience is preferred. * Good customer service skills. * Good analytical and problem solving sk
Skills :
We are looking out for Service Desk Engineer for Singapore Location. Please find the attachment of JD for your reference and let me about your interest level towards this opportunity. Required Skills
Skills :
The Job * Serve as key point of contact for our customer seeking technical assistance * Take ownership of and prioritise issues effectively * Respond to incidents and alerts as per defined Se
Skills :
The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner) KEY RESPONSIBILITIES:
Skills :
The Company We are looking for a Service Desk Team Leader to support one of our clients, a world leader in the Mining and Metals industry for an initial duration of 12 months with high potential of e
Skills :
1 – 2 years relevant IT support experience Hands-on experience supporting end-user environment for the following: a. End-user devices such as PC, laptops, tablets, smartphones, printers, scanners, e
Skills :
1 – 2 years relevant IT support experience Hands-on experience supporting end-user environment for the following: a. End-user devices such as PC, laptops, tablets, smartphones, printers, scanners, e
Skills :
Job Responsibilities * Perform troubleshooting for client platform related problems * Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalat
Skills :