Service Level Management Jobs

Responsibilities: • Develop and execute operational and implementation strategy and roadmap to the Infra BU and client requirements. • Define and review key performance indicators (SLA consistency,

Skills : Leadership , announcements , Data Analysis , va , Pmp , Microsoft Azure , Azure , Citrix , Vmware , Agile , Service Delivery Management , Windows , Service Level Management , Cloud , Itil , It Service Delivery , Linux , Incident Management , Service Delivery

Responsibilities: Manage vendor performance through service level management. Lead the support teams to continually improve the end user experience and customer satisfaction. Investigating user repo

Skills : Secondary Education , Written Communication , Customer Satisfaction , Team Player , Able To Work Independently , Application Architecture , Aspnet , Cobol , User Experience , It Operations , Sql , Application Support , Service Level Management , Netezza , Applications Support

Responsibilities: Manage vendor performance through service level management. Lead the support teams to continually improve the end user experience and customer satisfaction. Investigating user repo

Skills : Secondary Education , Written Communication , Customer Satisfaction , Team Player , Able To Work Independently , Application Architecture , Aspnet , Cobol , User Experience , It Operations , Sql , Application Support , Service Level Management , Netezza , Applications Support

Responsibilities: Manage vendor performance through service level management. Lead the support teams to continually improve the end user experience and customer satisfaction. Investigating user repo

Skills : Secondary Education , Written Communication , Customer Satisfaction , Team Player , Able To Work Independently , Application Architecture , Aspnet , Cobol , User Experience , It Operations , Sql , Application Support , Service Level Management , Netezza , Applications Support

Job Description: * Provide Level 3 network operations support * Respond to incident calls and ensure the SLA to our clients is met * Perform changes to the network in-line with the organizati

Skills : Managed Services , Troubleshooting , Administration , Good Communication Skills , Revolution , Checkpoint , Change Management , Citrix , Ccnp , Scripting , Service Level Management , Routers , Ansible , Network Security , Vpn , Dns

Job Description: The role of a Service Delivery Field Support Engineer (L3) is to provide highly visible customer support through the performance of on-site installation, as well as overseeing any ne

Skills : Troubleshooting , Hardware , Customer Support , Telephony , Stakeholder Engagement , Ip , Wireless , Problem Management , Configuration Management , vmware certified professional , Service Level Management , Vnx , Itil , Incident Management , Service Delivery , Technical Support

Job Description: The role is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying,

Skills : Managed Services , Troubleshooting , Quality Management , Knowledge Management , Stakeholder Engagement , Audits , Unified Communications , Change Management , Cisco Technologies , Problem Management , Configuration Management , Service Level Management , Incident Management , Technical Support

Application Support Analyst (IT Service Ops /Up to $7,000 +Good Bonus) • Basic salary up to $7,000 + Bonus + Attractive Benefits (depends on experience) • Good career progression • Entry level with

Skills : level 2 support , Service Level Agreement Management , Troubleshooting , IT Service Operations , patching of databases , Ticketing , service level agreement , Service Level Agreements , Service Desk , Service Maintenance , System backups , Oracle , Information Technology , Sql , SAP , Application Support , Windows , Itil , Technical Support

We are hiring Service Desk Analyst to join the team, supporting an International Investment Bank in Singapore. You will be providing end user support to the employees of the bank within Singapore, APA

Skills : Excellent Communication Skills , Customer Service Oriented , Troubleshooting , troubleshooting skills , Troubleshooting operating system , Troubleshooting client issues , Hardware , Ticketing , remote troubleshooting , Service Desk , Call Center , Helpdesk Support , Microsoft Office , It Helpdesk , User Experience , Hardware Troubleshooting , Windows , Saas , Service Level Management , Technical Helpdesk

M3S is working exclusively with a large-scale IT end user in Singapore we are looking for a Security Engineer who is proficient in performing real-time analysis and trending of security log data. Ro

Skills : Security Operations , Troubleshooting , Technical Assistance , Compliance , Audits , Team Player , Information Security , Siem , Monitoring Tools , Azure , Cyber Security , Checkpoint Firewall , Information Technology , Ips , Networking , Windows , Service Level Management , Software Installation , cisco firewall security , Firewalls

About OneConnect Financial Technology OneConnect is a fast-growing financial technology company, focusing on providing cloud computing and other technology services to small- and medium-sized financi

Skills : Troubleshooting , Inventory , Problem Solving , Administration , Pressure , It Service Management , Change Management , Information Technology , Ec2 , It Operations , Networking , Windows , Service Level Management , Network Security , Incident Management

About Zest Group: The Zest Group owns and operates 4 fast casual brands in Singapore – Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster and Fat Mario. Since the launch of first ABC outlet in 2

Skills : recipes , ingredients , Training Development , Cooking , Interpersonal Skills , Food Quality , Inventory , Career Development , Sanitation , cost planning , Human Resource , Pizza , Product Development , Customer Service , Service Level Management

Job Description: Stakeholder engagement * Internal: engage with Service Operations team, receive instructions, and manage escalation incidents to L3 Remote Engineer or 3rd party vendors as necessa

Skills : Service Orientation , Troubleshooting , Interpersonal Skills , Assurance , Administration , Stakeholder Engagement , Customer Service , Scheduling , Ability To Prioritize , Ccna , Networking , Service Level Management , Itil , Service Delivery , Technical Support

Job Description: The role of a Service Delivery Field Support Engineer (L3) is to provide highly visible customer support through the performance of on-site installation, as well as overseeing any ne

Skills : Troubleshooting , Hardware , Customer Support , Telephony , Stakeholder Engagement , Ip , Wireless , Problem Management , Configuration Management , vmware certified professional , Service Level Management , Vnx , Itil , Incident Management , Service Delivery , Technical Support

* Manage issue priority and drive for resolution, work with cross function/departments (CS, R&D, Quality, Product Line) * Provide technical guidance and remote assistance to FSE for machine troub

Skills : Troubleshooting , service level agreement , Sla Management , SLA targets , technical guidance , Product Line , Quality , JIRA , Application Support , Atlassian Jira

* Manage issue priority and drive for resolution, work with cross function/departments (CS, R&D, Quality, Product Line) * Provide technical guidance and remote assistance to FSE for machine troub

Skills : Troubleshooting , service level agreement , Sla Management , SLA targets , technical guidance , Product Line , Quality , JIRA , Application Support , Atlassian Jira

About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of

Skills : Service Management , service level agreement , Salesforce , Team Spirit , architects , SLA adherence , Business Analyst , Technical Documentation , Salesforce.com , Application Development , salesforce.com consulting , salesforce.com administration , Agile Scrum , Technical Sales

Descriptions: Stakeholder engagement * Internal: engage with Service Operations team, receive instructions, and manage escalation incidents to L2 Remote Engineer or 3rd party vendors as necessary

Skills : Service Orientation , Troubleshooting , Interpersonal Skills , Assurance , Administration , Stakeholder Engagement , Customer Service , Scheduling , Ability To Prioritize , Networking , Service Level Management , Itil , Incident Management , Service Delivery , Technical Support

1.Experience in Telecom & Data Center Domain in different Siebel modules – Siebel Order Management, Product Administration, Account Management and Service Management. 2. Siebel Functional & Technical

Skills : Written English , Ticketing , Service Management , Interpersonal Skills , level design , Architect , Administration , Business Objects , Team Building , Project Estimation , Pricing , Web Service , Data Center , Scripting , Eai , Business Requirements

We are a company of engineers and innovators on a mission to strengthen our position as a global leader in memory and storage solutions. We are looking for innovative minds to join us on that journey

Skills : Operations Planning , Team Collaboration , Inventory , Supply Chain , Industrial Engineering , Network Optimization , Environmental Health , Portfolio Management , supply chain engineering , Demand Planning , Supply Management , Manufacturing , Delivery Management , Service Level Management , Hipaa

Application Support Analyst x5 (IT Service Ops /Up to $7,000 +Good Bonus) • Basic salary up to $7,000 + Bonus + Attractive Benefits (depends on experience) • Good career progression • Entry level wi

Skills : level 2 support , Service Level Agreement Management , Troubleshooting , IT Service Operations , Ticketing , service level agreement , Service Level Agreements , Service Desk , Service Maintenance , System backups , Oracle , Information Technology , Sql , SAP , Application Support , Windows , Itil , Java , Technical Support

Your new company This is a multinational supply and trading firm with presence in over 50 countries. This organisation specialises in energy and commodity trading of a wide range of products. Your ne

Skills : Ability To Multitask , referrals , Managed Services , Troubleshooting , Technical Assistance , Hardware , Ticketing , Service Desk , Customer Service , Stakeholder Management , 1st and 2nd level Helpdesk , Helpdesk Support , It Helpdesk , Windows , Mobile Devices , Technical Helpdesk , Technical Support

JOB DESCRIPTION Now more than ever, organizations want to accelerate their cloud adoption. They want easier development, faster innovation, and efficient scale, all while simultaneously reducing thei

Skills : security clearance , Service Level Agreement Management , Managed Services , Leadership , Security Operations , Internal Communications , Customer Support , Public Sector , Organizational Development , organizational design , Advocate , Confluence , Technology Leadership , Authentication

Role Description This role provides leadership to a virtual team that undertakes application support for FNZ business. It involves oversight of issue management from external and internal clients to

Skills : Engineering Mathematics , Quality Improvement , Investigation , Problem Solving , market access , Reliability , Good Communication Skills , Attention To Detail , algorithmic trading , Change Management , Technical Management , Sql , Problem Management , Application Support , Service Level Management

This role is a permanent position based in Tanjong Pagar. Responsibilities: * Build and maintain strong relationship with business stakeholders on projects. This role will gather an understanding

Skills : Ability To Multitask , Report Writing , Management Skills , Data Analysis , Sd , Quality Improvement , Administration , Vendor Management , Customer Satisfaction , Resource Management , Decision Making , Master Data Management , People Management , It Service Management , Data Management , System Integration , Information Technology , Service Level Management , Data Analytics